Went with a group of 8 for a week in July and joined by friends who stayed one night. From the moment we arrived at the airport till the morning we left we were treated with superb customer service from Sandals staff. Large resort with lots of options for food and we were treated very well at every restaurant. The food was delicious and well prepared. Our rooms were clean and well supplied with adequate toiletries and towels. We didn't have to ask for anything for our rooms which were located in the Great House and in the villas on the Hillside. Staff are always asking if we needed anything and would go out of their way to meet our needs. We spent most of our days at the beach soaking in the sea. Some spots are a bit rocky but we didn't need water shoes as we avoided those areas. We were able to get beds in the shade every day on the beach. We recommend this resort if you are looking to be pampered and want some time away for fun and relaxation. There is something for everyone at this resort.

I love this resort even more than I did 20+ years ago. The staff are truly amazing and work so hard to make your trip perfect. The beach is clean and calm, the pools are phenomenal. The views don’t get any better. The long winding drive to the resort is worth it. Highly recommend!

The resort was beautiful, the beach areas were well maintained, the food was fantastic, Howard at the Piano Bar makes the best drinks. The housekeeping on the other hand, not great. We arrived on Thursday and our room was not touched until Sunday night, we left Monday. Once our water in the mini fridge was replenished without asking. I had to repeatedly ask for clean towels, our garbage/dishes were not cleared away until the Sunday night. Our bed was not made until the Sunday night. Disappointing considering you go on vacation to not have to worry about these things.

Tammy certainly miss directed us on this on. The resort was beautiful except that the garden view room was a view of a pillar, with a highway less than 50m away. It was loud, you couldn’t open the blinds as it was on the main floor, with everyone walking by. She should have known that and told us not to choose this room! I was so annoyed and disappointed. The beach was not 7 miles long, more like 2 km, unless you want to walk beside the highway and a barb wire fence! However, the food was good, the water was warm, and there were a lot of activities to keep you busy. But again, lots of boats running up and down the water front, which I found distracting from the beauty of the beach.

Beautiful grounds and beach-our penthouse butler suite was huge-had a great view of the ocean and the infinitely pool -the food was good and would highly recommend the Bombay restaurant-the hotel staff was wonderful- very friendly, accommodating and helpful

Its a very large complex. The lay out isn't straight forward at all. But.... the food, drink and service were unbelievable. There were some minor hiccups but they work tirelessly to ensure client satisfaction. Beach is flour like sand but rough surf and sargassum

The hotel was beautiful. The grounds were very well kept the rooms were clean. The food was excellent. The people are lovely. We made some friends. It was one of the best holidays we had they sing us goodbye which was really nice, but they have a lot of little special touches that you’ll enjoy best holiday ever

The grounds are exceptional. It is a huge property and every bit of it is filled with. Beautiful gardens. Our Villa was much more than we expected. Many restaurants to choose from, cleanliness throughout.

Grande Sandals was absolutely a beautiful resort to spend a relaxing week. There were 12 restaurants onsite, numerous bar and too many pools to count! Staff go above and beyond. Very clean and well Kept resort. Definitely recommend the Grande Lucian.

The beach was beautiful and we felt safe coming and going from the beach as well as the resort. The grounds/gardens were beautiful and well tended. There was good security. We found the vendors on the beach respectful. However, our room was dated and the dresser drawers smelled musty. The bathroom had a low old-fashioned toilet in a separate small cubby-like room, requiring us to sit down on an angle so as to not bump the wall/door. The toilet area also had dirt in the corners. Oh, and part way through the week the water coming from the taps for 2 days came out very rusty! We reported to the front desk. No feedback form anyone on that, but the problem did seem to subside. The bed was comfortable enough but the duvet was too heavy. Our Club Med walk out was right next to the main entrance of the Med tower so very busy with pedestrian traffic and also the service golf-style carts were often zipping by and/or stopping/parking right beside us. Overall, we were disappointed with the quality of the food, especially the lunches and dinners. Most of the beef dishes were quite tough, at more than one restaurant. One night we had a chicken parm at the Italian restaurant and it was over cooked (hard/crusty) with pasta and a little sauce. Another night we found the fish and chips at the pub to be soggy. However, the buffet breakfasts were good with very good selection. For the money we spent on this vacation, our expectations were much higher with respect to the food and dining experiences. The service was variable, from excellent to poor. All people at the check-in desks were more than helpful and accommodating. Also, walking around the resort, we found the staff to be friendly and caring. Our best server for dinner was John at the OK Corral. He was very attentive and friendly. The worst service was for breakfast at Eleanor's where people who were seated well after us were served first. In the end we had to ask the server about the whereabouts of our meal. Then when it arrived, the omelet was very hot and nice but the waffles were cool and chewy like they had been sitting under a heat lamp for a while. We had a good time, but again for the money we spent, we will be looking at other alternatives for our next vacation.

I’d like to start by acknowledging the wonderful staff. Everyone was friendly, helpful, and welcoming, which really enhanced our stay. The variety of restaurants were all excellent. Our favorite was Buccan, which features the local cuisine, what an amazing dining experience! The resort itself was beautiful and very well maintained. The only downside was the need to wake up at 5:35 a.m. to secure a lounge chair. Also, there were no umbrellas on the beach for shade, which was very disappointing.

The stunning grounds are met with everyone that works there truly nice people that made this trip so relaxing with food that so so special at all restaurants outstanding service that was the best I have enjoyed at any sandals!!!!!!!

The service, food and butlers were awesome! Only drawback was the entertainment was either great or not so great. It was too early in the evening and only lasted an hour. The pool was small but again, wasn’t an issue. It was wonderful that we could also go to the Ochi and Dunn’s River resorts. Rooms are dated but comfortable.

I recently stayed at Sandals Bahamas resort want to share some feed back. First and foremost, the primary reason for my visit was to celebrate my 25 wedding anniversary's, which I had communicated this in advance with our booking agent, However, upon my arrival, I was informed that my request had not been received. It was only after showing the email from my travel agent that the staff acknowledged the oversight. I was puzzled as to why requests are not properly communicated to the resort, especially when we witness other rooms had “Happy anniversary” and happy birthday” signs on their doors. I also requested an updated room but was given an outdated one. I was told that they were not sure if they could change my room next day and that I had to check back. When I did so, I was informed that they couldn’t change my room until Monday. By that time I decided to forgo the offer, as I did not want to spend another day packing and unpacking. On the third day of my stay, I received a bottle of wine and a card wishing me and my husband a happy anniversary. While I appreciated the gesture, it felt quite impersonal, as the wine was already in the room . A bucket of ice with a bottle of champagne would have been a more thoughtful touch. Moreover, the elevators in our building (west Bay Village) were not operating properly or working at all. our suite was on the 5th floor, and the elevator was not stopping on this floor for the first 3 days of our stay. We either had to go to 6th or 4th floor and use the stairs to get tour floor. This was quite inconvenient and stressful. We’re did let management know about this issue and received a $200.00 USD credit and we appreciated the gesture, but this issue should have been looked after much sooner. I was quite disappointed with the size of the beach.area was very small, and it was not possible to walk on it. There was seaweed in the front of the beach. One day there were some workers removing the seaweed, but they were throwing the seaweed back into the ocean. I believe that this not a solution as the seaweed will get back to shore and prevents us from using that portion of the beach due to seaweed. Additionally, our suite looked outdated. And did not meet my exceptions. I had made several requests when I book my trip three months prior to my departure, but none of them were fulfilled. On a positive note, I must commend the resort’s food, which was amazing. However, there was one night when it took over 2 hours for our food to be served, despite the restaurant not being very busy. When we inquired about the delay, the staff apologized, and we eventually received our meal. Thank you for your attention to this matter.

Beautiful location and beach. We had a newly renovated room in the sunset bluff area which I highly recommend. Service was great but the food was fair. Airport experience was not the best, I think they need to upgrade their airport.

This resort needs updating especially if you r in the West End Tower. The food is good but temperature is always cool. The private island is amazing! For a Sandals resort I was expecting everything to be perfect.. a bit disappointing Tripcentral was well to work with !!

Beautiful resort friendly staff however if you are foodies (like us!) sadly, I do not reccommend this resort. It was our first Sandals and at first we were taken away with the beauty, ceanliness and service. However we quickly realized that the restaurants were not what was described in the UTube reviews or other written reviews. Breakfast buffet was fine but thats the best it got. Fish was always dry (every restauraunt) all dinners felt like they were massed produced frozen entrees. Needless to say we were very disappointed.

We were at Sandals Barbados but really this resort and Sandals Royal Barbados is 1 big resort. It is a beautiful resort, lots of gardens and flowers. They have a great selection of restaurants, 20 in total. Loved the French restaurant on top of one of the 6 story buildings. It had a great view. Its only 15 min from the airport which is a bonus. We went off resort into Barbados 2x and it is very very safe. The only criticism I have about these 2 Sandals is that it is not in a bay, but rather right on the ocean. When we were there the winds were high, so high that it was red flags in the ocean, and you couldn't really go in safely above your knees. When you laid on the beach you were dealing with sand blowing in your face. Also, while we were there, due to the high winds I suppose, there were absolutely no water activities. the report doesn't even have a pier at it.

My wife and I recently celebrated our honeymoon at Sandals Curacao and we wish we didn't have to leave! We loved every moment of our stay. The staff are extremely friendly, and go out of their way to make you feel welcomed! The Sandals Entertainment Team were fantastic! Every night there was a different entertainment event happening on the property, and it was truly impressive! We didn't get all of their names, but Elvis and "Pencil" truly made our experience special by making us feel warm and welcomed by providing hilarious and fun conversations every day. We will miss you guys! Our one-bedroom semi-ocean-view room in the club section was really nice. Our bed was comfortable, and the view from our balcony was nice. The only thing we didn't like was the pillows as they were too soft, so we asked if they had firmer pillows. They provided us with some different pillows, but they were still too soft. This is more personal preference and they did try to accommodate us. If you are a light sleeper like me, bring earplugs to help you sleep as the local birds are up and noisy after 6:00 AM which woke me up every day. My wife and I made the most of the free bottles of water, juice, and wine in our mini-bar fridge. My only complaint is that throughout our week-long stay our wine & champagne glasses were removed and not replaced. We spent each day at the quiet pool reading, drinking and swimming in the pool, and as the saying goes: "The early bird gets the worm". There's slim pickings for beach chairs AND umbrellas after 8:30 AM - so get up early! Bring LOTS of sunscreen and Aloe! My wife and I did two excursions - Snuba, and HATO Caves and snorkelling with turtles afterwards. Snuba was fun if you're a confident swimmer AND have experience snorkelling, but for how expensive the tour was AND how short the experience was it's hard to recommend. I cannot say enough positive things about our HATO Caves experience and snorkelling with turtles. It's a full-day experience, and our bus tour guide was extremely knowledgeable about Curacao and it's history! The caves were super cool. We saw 2 turtles and different species of fish when we were snorkelling. If you are Canadian, like us, keep the exchange rate in mind when booking your excursions as that was a nice surprise for us. My wife and I were both very impressed by the quality of the foods at the restaurants. Be sure to make dinner reservations earlier in your stay as it does get busy at those restaurants!

BAD. Will not recommend. I thought I was in Cuba. Terrible front desk services. Hotel management doesn’t take complaints seriously. Wait for 2 hours to get our rooms despite arrived after 2:30 pm. Typical hotel check in time is 3pm. Lack of communications and no reason was given for room availability and late check in . I will not staying at any Sandals resorts again.

It seems as if the resort is woefully understaffed and it shows in their customer service. I know they say no tipping but I don't know where that came from because it is allowed and you may get treated a little nicer if you do. The infinity pool is always packed and the beach had a lot of seaweed for a so called five star. Food was okay. I wouldn't say award winning but ok if you got a reservation. It was more like a 3.5 star dining experience but still okay. Overall and okay time

Fabulous resort and grounds staff very friendly and polite Beach is not great water is weedy and cloudy not clear you can’t see your feet in waist deep water 9 times in Jamaica at other resorts water and beach here was unfortunately the worst we’ve encountered in Jamaica

Pros: Wonderful people, lovely grounds, great seafood. Cons: Room very small for luxury ocean view. Small bathroom with no enclosed toilet so at times only one individual could use it depending on activity. Overpriced compared to the Riu and Bahia Principe chains. Better food, larger suites and wonderful nightly entertainment. Staff at the restaurants were painfully slow.

This resort has some really bright spots and some things that really need improvement. I’ll start with the bad…. The rooms….. if you’re expecting a stunning room then you are going to be disappointed. The room we stayed in was very basic and kind of reminded us of a run of the mill 3 star hotel. The TV had cracks in it, the water pressure in the shower was awful, furniture was chipped and paint was peeling off the walls. The pool….. the pool was big and the water was a nice temperature but it is in serious need of some TLC. There were pieces of tile missing on the pool wall, paint was peeling on the big sandals tower and there were tons of bugs in the pool. We even noticed a cockroach dead on the pool deck. The beach….. the beach is beautiful but there is no shade at all. No umbrellas, no trees to sit under. The beach is also quite small. Now we move onto the good….. The food…. The food was pretty decent, definitely a step above some of the all inclusives we’ve been to. Our favourites were Kelly’s dockside, the jerk shack and the pizza places. The staff…. The staff for the most part were super friendly. They always made sure that we had everything we needed. They also put a lot of effort into getting people involved in playing games by the pool and having a good time. The entertainment……. The entertainment was good…. Nothing spectacular but definitely not something to complain about either. The silent party on the beach was super fun and so was the couples game show. The drinks….. the drinks were very good. Being able to get premium alcohol was a huge plus for us. The bartenders were extremely friendly and always made sure we had a cold drink. Some bartenders also got a bit creative when we felt like trying something new and we loved that. The bartenders at the pool bar and the beach bar were standouts for us. The rabbit hole….. We went here almost every night. They had really cool drinks that you can’t get anywhere else on the resort and the decor inside is a nice touch. From about 10pm to 11pm it’s a pretty nice vibe as they have a live DJ but the place empties out pretty quick once he leaves. Overall this hotel has a lot of good and a lot of bad. I think that if you go into a trip here knowing that everything isn’t going to be perfect then you’re going to have a good time.

We just spent a week @ Sandals Royal Bahamian May 2024. We had an Absolutely Amazing Time! We stayed in a swim up room on the west side and had nothing but sunshine and Island breeze from when the sun came up until 2 in the afternoon! The Resort itself is kept extremely clean! We felt very safe! It is on a public beach but sandals has security on the beach preventing anyone but Sandals guests on the property! The Resort is a nice size, beach is steps away from rooms! Lots of different food available! They cater to your every need! Thanks for making our stay one we will never forget!! If you want perfect weather this is The Place!! Our flight from Toronto was seamless it couldn’t have been better!! And you must visit Sandals Private Island!! Ken & Michelle

Sandals Halcyon St. Lucia is a small boutique hotel, with a narrow strip of real estate property, but well used, close to the highway and a small fishing village. The grounds were impeccable, with beautiful flowers and luscious tropical plants everywhere. It has 3 lovely pools everyone can access, the Sunset pool (main pool), the Quiet Pool in beside Kimono's restaurant, and the Walking Pool (Crystal Lagoon). There are comfy/quiet seating and napping areas all around the resort (such as a firepit seating). There are 6 restaurants, 2 of which require reservations: Kelly's Dockside, Bayside (International Buffet breakfast and lunch, and a French restaurant at night), Kimonos (Japanese), Soy (sushi) , Mario's (Italian) restaurant and the Beach Bistro (for lunch and late snacks plus take-out). Spa services are available through Red Lane Spa on site. There is no shortage of loungers on the beach and by pools, but prime spots are scooped up by those with butlers, so it is good to have an early riser in your party! The resort is only 15 minutes or $15/person ($30 one way) into the port of Castries to visit the markets. Tours and on-site events organized by Sandals are plentiful and tastefully done. There is drink service at each pool and at the beach. Don't be surprised if a waitress remembers your party's name and drink order by day 2! Bars are stocked with Scotch, Vodka, Rum, Gin, and the fridge daily with Piton beers, a selection of Robert Moldovi wines, as well as water and soft drinks. Coffee and tea are also provided in room. House cleaning occurs every day is never missed! Drycleaning services are also provided.

We first visited this resort back in 2013. We came back as it checked all the boxes for what we wanted. The resort and its staff met and exceeded our vacation expectations. We did upgrade this time to a Butler Suite and with one of the accommodation block just about completed its renovation, the resort did not feel crowded at all. We had a wonderful time. Beach was great, refreshments were great and food was delicious. Definitely a resort we may revisit again for a third stay.

The only things truly 5 star were the dinners, the grounds, and most all of the staff. Breakfast and lunch were 3.5 to 4. Room: It took 3 interactions with the reception desk and 2 1/2 days to have maintenance come to address issues with our room. The light was out in the water closet and there was a leak from the room above (long enough for mold to form). A 5 star room with mold?!? The hotel was also not full. Included water sports: Nearly non-existent. The equipment was there but couldn't be signed out because they put up yellow and red flags. The worst the water conditions were were 12 inch waves mostly localized. No undertow or rips exist in the bay. Excursions: Our day trip to swim with the pigs should have included snorkeling. That part of the day was cancelled without prior notice to those going; nor was there a discount offered. Note: The water in the area they showed us snorkeling was to happen was quite calm. I could go on... All in... Sandals Emerald Bay did not deliver what it advertised!

People at this resort sandals Montego Bay was just truly an Awesome time everyone who I ran into where just amazing people the grounds where just amazing food out of this world this is my second trip to sandals in which I have so Been impressed that we just booked Negril for Christmas.thank you to all who I crossed path with as you have again made my 36 trip to Jamaica and from here on in it will be Sandals thanks Butch what a view a True Gentleman with awesome ideas.

This hotel needs the guest rooms to be updated as they are very worn.Bathroom mirrors so worn you thought they had a chronic bathroom fog on them. Lobby and restaurants were very current. Food was average at best at most restaurants. My favourite was the Sushi and Italian. Pools needed some tiles work . A no tip policy was strictly enforced but a totally different story when you arrive at the Sandals airport lounge. There the Sandals representative who escorts you to your bus to the resort reminds you strongly to tip both the luggage attendant and the driver. Wow, that was not expected ! I told the representative that I will choose who I will tip and when and I didnt appreciate hearing this from him! I really think this hotel should shut down , refurbish guest rooms and pool tiles, storm damages Then re-open with a splash!! Lovely, attentive staff .

food was excellent and service was very good. grounds were well maintained. staff were very friendly and helpful. bedroom was ok but bathroom was far too small. Breakfast at the Italian Restaurant was special, good food and a great view.

This resort did not live up to the image I had of a Sandals resort. The grounds are beautiful and well kept. But the food was lackluster. The dishes rarely lived up to the menu descriptions. And there was such inconsistency. One day a dish would be somewhat palatable and the next poorly prepared. At times service was non-existent. At one pool, no staff circulated to take drink orders and when I asked a pool person, he responded that I should walk over and down the stairs to another pool to get a drink a 5-10 minute walk. The next day I asked him again if someone would be coming; he responded that I told you yesterday you have to get it yourself. Some of the staff were friendly and helpful but some were downright surly. Upon arrival, we were shown a room that bore no resemblance to the room that was booked. We were then shown another room which was small and dark, and then told that they would find a better one for us the next day. And they did move us over but was that necessary? If you think that i am overly critical, we met a couple at the airport who go to Sandals every year. They were at the one at Dunn River and they had the same experience. Even having a meal that was inedible. They were totally disillusioned by their week. It seems that Sandals has gone downhill since the original owner died. I will certainly not go back to a Sandals.. Finally, I believe that this particular property is not suitable for seniors due to the endless amount of stairs, with no elevators. One must go down at least 3 flights of stairs to access the beach, the main pool and almost all dining facilities.

Sandals is a wonderful resort, food was spectacular and they ensure you are pleased with everything. Had a butler village room and was happy with the service of the butlers, you are treated to every possible thing you could think of. They go out of their way to make your stay memorable

Before I start on the vacation, I want to give some appreciation to our TripCentral rep, Beth. She is personable, professional and polite. She had been to the resort as an agent but told me SRC is her next vacation location. Our booking went very smoothly and Beth was able to confirm room availability through her ACVacations contact so we were able to secure our second choice. SRCuracao was our first trip to a Sandals resort as well as our first time to Curacao. The island is beautiful (we took a day long private tour and saw it all). The weather was superb 35C every day and comfortable 27C nights. SRC is a top notch resort. The food was gourmet quality at most of the restaurants (special mentions are Vincent’s, Butch’s, Zuka). The three food trucks had so many great choices that you would have to stay for weeks to try all their dishes. The grounds are beautiful and immaculately kept. The four pools are at the perfect temperature and cleanliness. The staff make the resort very pleasant. Great choice for our vacation.

Hotel and services was beyond words. Great ocean views grounds were well manicured. Not for people that want to party but if relaxing is what you want and expect world service then this is for you. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

After a very hectic year, we couldn't wait for a week of relaxation in the sun, and we weren't disappointed. This was our first visit to Barbados and we've been to five other Carribean islands over the years. The island is beautiful, the sandy beaches are clean and soft like flour, the ocean water was warm (but usually too rough to swim in or do any water sports). We weren't expecting the wind to be so strong all week or the water to be so rough, but we still enjoyed morning walks along the beach, splashing along in the warm water. This was our first Sandals but not our first adult-only all inclusive in the Carribean. Sandals Barbados is smaller than most mega-resorts, which we really appreciated, and it was easy to walk everywhere and enjoy all the restaurants and amenities between the Royal and Sandals. The food was excellent in each of the 7 restaurants we dined at. If you want quiet, low key nights, stay at the Sandals, but if you want night life and live stage performances and a more party atmosphere, visit the Royal Barbados. Our room was wonderfully quiet, we had an ocean and beach view, and could hear the surf. Our room was a bit 'tired' but it suited us just fine, we only slept and changed there anyway. Overall we had a fantastic week that was just what we needed....lots of sun, reading, met great people and enjoyed great food.

Beautiful grounds, awesome staff, good food. The first room we had was a bit run down and needed a reno. We mentioned this to the concierge and we were promptly moved to a renovated villa. The beach was gorgeous - a word of warning, take water shoes as the beach is very rocky and not kind to your feet.

Sandals Grenada is a really great resort!. It is smaller, so you can stay anywhere on the site. 15 minutes max walk from one end to the other. 8 fantastic restaurants. Bucks steakhouse is fantastic, but be sure to set your reservations there as soon as you get there. Kimonos Japanese is a lively fun, food experience. The staff are very very friendly and helpful. The entertainment is not too loud, and usually shuts down by 11 pm, although there are places to get drinks until well into the am. Everything in our room worked and the room itself was very spacious, and high quality and as per the pictures. We did not have the butler service and we didn't need it. We were able to get decent seats by the pool or the beach every day as long as we were down there before 9 am. The only knock is the size of the beach- it is beautiful and private (which is good), but not long enough for those who like to go on long walks on the beach. It is however, private, so there is lots of space for everyone. i would estimate it is 1/2 mile long max. The resort is also a very short 10 minute drive from the airport. The runway can be seen from the one end of the resort but we never heard planes in our room, which backed onto it. We did hear a couple landing but only while we were on the beach.

This was a lovely resort that was easy to get around and very compact. Restaurants and pools were easy access. There was two things that prevent me from giving it a 5 star review. Firstly, every morning I had a really hard time finding a chair on the beach or at the pool. Even when I went to the pool very early (5:45 a.m.) the chairs were already saved, mostly by the butlers for their guests. More chairs are definitely required. The furniture is old, as is the refrigerators in the rooms. A lot of the pool furniture was torn and tattered, and more often than not covered with bird droppings. The food and the staff were amazing, special thanks to Sharlene who worked hard to get our party of 14 a table in the restaurants, and to Ted in the main restaurant who always looked after us. The staff seemed happy to be there. New Year's party was great!!!!

First all inclusive in 10 years and Sandals Grande Antigua has proven that we didn't miss much. "Caribbean Honeymoon Grande Luxe Poolside Walkout Room" (we were in the Oleander building) is dated; its bathroom lacks ventilation; and bathtub didn't drain well. 3 out of 4 times housekeeping never bothered to clean the bathtub. (We only requested for room to be done every second day and only the first day was done adequately.) Concierge made dinner reservation for us. They messed up our reservation, booked us to a restaurant on the day that it was closed. Evening a la carte dining was excellent for a resort, probably best we've ever had at a resort. Breakfast was decent, could have more fruit variety. Lunch buffets were hit and miss (our favorite was Indian Cuisine, least was Asian theme). Beach was nice, but I think Rodney Bay in St Lucia and Seven Mile Beach in the Grand Cayman are nicer! Tennis courts albeit with odd "plastic tile" surface, are decent and lit for night play.

Overall, the trip was good. My wife and I have been to dozens of all-inclusive resorts in every country imaginable, and I'll provide a quick primer of what was lacking relative to other top-end experiences. This isn't meant to be critical, but informative so that you know what you're going to get. There is not enough staff at the bars and restaurants. period! This is not to say that staff isn't pleasant and helpful, but you wait extended periods for anything. This is the result of the "no tipping policy" at Sandals, as there is little incentive to speed things up. This also applies to housecleaning and in-room amenity services. On two separate days our room was left without cleaning, and we were at the pool by 8am until 4pm every day. Our AC didn't work in the room, and they sent maintenance to our room 5 times to fix the issue without any solutions. It was disappointing that they didn't even offer to switch our room, as the nights were muggy. Food was good (especially dinners), but they lacked some basic items that other top-end resorts offer. I noticed this most at the breakfast buffet. Drinks were good, but they routinely ran out of premium alcohols, or you had to go to another area of the resort to get "your drink". This might seem picky/snobby, but it was annoying that I was the one travelling to get my drink of choice on vacation. I also noticed that they filled premium bottles with non-premium booze, thinking people wouldn't notice. Not the end of the world, but sketchy. Staff allows guests to reserve pool chairs at the crack of dawn (6am/7am) with towels. The issue with this type of behavior is that many people do not return until 11/noon, which is pretty disrespectful to those that want to enjoy the morning. Gym and spa were good, as was evening entertainment. Don't miss out on the food trucks, pizza and dessert snacks. The trip was decent.

This was our first time to a Sandals resort, and to St. Lucia. Overall, we are glad that we went, and there are some different strong points to this resort: * The size of the resort is perfect. It’s big enough that there are places to walk around and things to see without it being too far to walk from any one place to another. *The food was quite good and we had some very enjoyable meals and we liked the combination of restaurants where you don’t need a reservation and a few were you do. *The staff are quite friendly, and for the most part, the service was very good as they always attended to pretty quickly. *We liked that you could go for a walk down the beach next-door and to pigeon Island conservation area. * we like the mini lounge areas, some areas with fireplaces, which give it a good ambiance at night. *we had a basic room and thought it was nice. It had a large TV. *The beach was amazing: nice, white sand, always calm, very clear. Bring a snorkel as many people said this was some of the best snorkelling they could do off of a beach. * The Jacuzzis are nice because they are actually heated and quite hot. we found at most resorts They are the same temperature as the pool so this was nice. For the higher price paid there are some areas that we think are in definite need of improvement: * The mattress was not comfortable. You could really feel the tilt in the mattress and feel each movement every time the person next to you moves. My husband did not sleep well at all every night and would not want to return for that reason alone. * They have 2 basic coffee/cappuccino machines on the entire resort that make a very basic, not great at all, espresso or cappuccino. The machines kept breaking down and one morning couldn’t get one at all. We’ve had way better coffee in Cuba, Dominican, anywhere else we’ve been in fact. If you like a nice espresso or cappuccino, you’ll be very disappointed and if not, then it won’t matter to you. * The lagoon pool is very old and majorly showing its age to the point that we heard people say that they didn’t even think it was supposed to be for swimming. It looks like it’s full of brown algae, when, in fact, it is just the turquoise paint all worn off in most areas now. we did swim in it and it was not nearly as bad as It looked, and it was very large and you had it to yourself because of the fact that most people wouldn’t go in it. * the Main two pools are nice, but are not heated. It looks like they gave up on the older pools as they didn’t even provide umbrellas near the sun loungers for those pools. There were a couple of days where some of the pools have a lot of debris floating and they had to close the hot tub one day because it was cloudy. * Compared to other resorts I been to we found that at this resort there is not enough loungers with good shade and people would get up at 6:30 AM to reserve them and so if you try to find one closer to 8 AM there was limited options left and this took away from some of the enjoyment as you couldn’t sleep in on vacation. * they had a couple of really nice swinging lounger beds, but nobody used them most days because they had no shade over them when this would be a simple fix. * if you wanted to rent a nice lounger bed with full shade They charge $130 US for one day. There’s shameful when they are already charge a premium for you to go there. Most days we noticed that most of those bad sat empty. * they really should provide a towel for in your room for anyone arriving later because it was not easy to find a towel to go swimming around 430 or 5 PM when we got there and the person collecting dirty towels gave us a lecture when we asked for one as she had to go find some. * although, for the most part, we thought the service was pretty good. We found that compared to other resorts at breakfast we sometimes had to wait quite a while to get a table in either restaurant. Our first morning we chose the à la cart breakfast and it took about 45 minutes and they told us that this was the usual weight time. I tried to order orange juice twice that morning and I never came. We ate there on two other mornings and it was quicker, closer to around 25 or 30 minutes. It seems that some days they might be short staffed. Overall at times it seemed like their system for serving was an issue because there would be lots of people around, but they each had individual jobs and things seem to take longer because they would say oh someone else is going to come and get that for you. Likely you’re on vacation and it’s a beautiful spot so you can just sit and relax while you wait to have your order taken or to get a drink or to get your food etc. but relative to an average restaurant it often took quite a long time. * The lobby bar was only open from 4 PM until late evening. For the size of the resort, we found the two open bars, side-by-side near the pool were not ideal as there was nothing on the left side of the resort, if you were laying there for the day. Ironically, the only time we ever had someone come and ask if we wanted to drink was one day when we were laying near the two open bars. Being our first sandals resort, we can’t compare it to any other of their properties. For the price point, there are some things which others might find disappointing but overall it was a very strong resort with a lot of potential for being a top resort, because the property itself is beautiful and the staff were very friendly. If you are going, be sure to book a helicopter transfer, because the ride from the resort is long and can cause motion sickness while the helicopter transfer on the way there was a highlight of our trip!

It was truly a vacation to remember. The food was the best we ever had at a resort. The staff were welcoming, polite, and so helpful. Did not meet one person that was having a bad day. The weather was perfect. A breeze and sunshine for 7 days. Not a drop of rain. The grounds were maintained daily. Only negative is if you cannot walk far, it is a big resort. Walking from one end to the other was quite a distance. The bakery made the best crepes. It was more than we expected. Can’t wait to go back!!

Pros: 1. Food was amazing. Water and food didn’t make us sick. 2. Beautiful scenery/greenery 3. Perfect resort for honeymoon/wedding as it’s not too loud during evening/night unless your right beside the pavilion, which is where the party is 4. Three pools is great 5. Staff was so friendly Cons: 1. Beach is rough (was red flag half the week) 2. Hour long drive from the airport makes you nauseous if you suffer motion sickness 3. Beach is open to public so occasionally you’ll get the odd local trying to sell you stuff or private vendor/guide that isn’t organized by Sandals Overall, my Wife and I enjoyed the resort tremendously. We didn’t want to leave after our week was up as it was our elopement/honeymoon. The other 2 resorts on the island have their own pros and cons, but we would definitely return to this resort if we went back to Saint Lucia.

The resort was beautiful, but we were not impressed with our room. We received an upgraded room which we were told was bigger but the poolside was shared with three other couples which was not ideal. Our in-room beverage service (from coffee to champagne) was not restocked daily as advertised and briefed; we needed to request this from the concierge each day which detracted from the (advertised and paid for) Sandals all-inclusive experience. We will not be returning in the future; no need to reply. Thank you.

We stayed at the Royal Barbados for 7 days in mid August 2023. The Royal resort is right next to Sandals Barbados so in fact two resorts in one, that was fabulous given so many restaurants to go and try, and every one of them are gourmet like (Indian one is the BEST). The morning breakfast buffet is yum yum yum!!!! We found the beach to be stunning, just the right mix of open beach for full sun exposure, and palm trees for some needed shade. The main Royal pool was incredible and the daily entertainment & team;top notch (so much fun). The rooms at the Royal are very comfortable (although there are no free munchies in the room, have to buy them, other chains like RIU & Secrets do have munchies), the shower is heavenly and king size bed so so comfortable. The service by the Sandals staff is top notch, very friendly and will go out of their way to service your every wish, a smile every day, they are the main reason why this Sandals is a 5 star resort. The Royal also has a bowling ally which is super cool and great to use if it rains during the day. I loved that there were two gyms, which have updated equipment and not too busy, and a place called Heart & Soul for smoothies, small snacks or healthy lunches. There are areas where Royal Sandals can improve so that to ensure it maintains their 5 star rating (and I will say they are 5 stars no doubts): 1) Towels at the pool are not always available, ugh!! 2) not all restaurants take reservations which means a potential 30 min wait time, 3) Being a "Club" Member, I didn't feel that I was a "club member" for the extra cost, the Secrets Resorts have "preferred" which you can buy and they ensure you always have towels, get preferred access to restaurants, and their check in process is better than Royal Sandals 4) Royal has a donut shop - we went there three times (at different times during the day) and the donuts were not that fresh 5) Royal Beach House Shop - the wait times are excessive to buy just munchies, and 6) the nightly entertainment is no where as good as RIU and Secrets, both of them have Cirque du Soleil type of entertainment versus just singing at the Royal, it should be noted that the White Party / silent party at the Royal was awesome on Wednesday nights. Overall though, we had a great trip and feel relaxed. Trip Central was awesome to work with and are 1000% better than using Air Canada Vacations.

Overall lovely stay. The service was a bit slow at some restaurants. Our room wasn’t cleaned one day. And we were disappointed that they forgot about our anniversary, on arrival they assured us they would do something special.

This is the second Sandals resort I have been to and have to say that I did have a lovely vacation. However, the service was very hit and miss. Some really excellent staff to some not so excellent staff. Room service is available however expect to wait at least 2 hours. Bartenders mix drinks completely differently from one bar to another or one restaurant to another. Our rooms TV didn't work very well. A la carte restaurants very good, buffets ok. Entertainment also hit and miss. Same three singers each night. Often pool activities didn't happen at all. Again hit and miss.

I liked the size (not huge resort, which was nice!). Food was really good and top notch drinks. They did not clean our room, one day,,but not a big deal. Ninety percent of the staff were friendly and made us feel welcoming.we enjoyed our time and just wished we had booked a little longer. We tried the spa (was raining, so we managed to get in). The massages were good. They did push their products, but we declined. Our favourite restaurants were Italian and French. The crepe truck were so good. Overall, a good time.

We went to Sandals Grande Antigua from April 3 to 10, and stayed in the Mediterranean Club Level walk out room. We are a couple in our late 30's. Here is the great, the good, the okay, and could use improvement in our experience! AIRPORT: we flew on Air Canada Rouge, and arrived half an hour early. Unfortunately, that was the same time as 2 other planes, and there seemed to be not enough immigration employees at the airport, so there was quite a line up. We spent an hour and a half in line, but at least our baggage was definitely out on the carousel by the time we got through. We made a good time of it by people watching, planning what we would do when we got to the hotel, being grateful for the air conditioning, and just having a good attitude about it. We're officially on island time! We did have to walk through a line of porters asking us if we wanted them to carry our bags, which we politely declined. There was a man holding a Sandals sign as soon as we exited the doors, which seemed a little suspect, so we crossed the road over to the outdoor vacation desks, walked down to the Sandals desk, and gave our names to the nice person that was there. Shortly after, we were loaded onto a van headed for Sandals. TRANSFER: it was a very short duration to get to Sandals, maybe 20 minutes tops. The road seemed to be in good condition. We met some very nice people during the van ride, who we bumped into while we were at the hotel. The scenery was great and the weather was fine. We tipped the driver since they are not Sandals employees. HOTEL FIRST IMPRESSIONS: We were on the Mediterranean side, so we drove past the first entrance (which was for the Caribbean side and lobby) and pulled into the Med. entrance. It was impressive, as usual. I find most of the these resorts have fantastic entrances. We were led into the Club Sandals lobby, where we were given cold towels, a welcome home drink (yummy!), and our bags were whisked away. We had to sign our names and a waiver of some sort on an iPad, as well as put a credit card on file for incidentals. The lobby is beautiful - open-air, large, very grand feeling. The Club Sandals lobby staff were all great to deal with. The grounds were well kept and you could tell the groundskeepers took pride in their work. The hotel is very spaced out, imo, but I liked it. I really enjoyed walking around the different areas, and figuring out shortcuts. I averaged 18,000 steps per day! the paths are pretty accessible and smooth, so people with limited mobility shouldn't have much trouble getting around. We just really like to walk and explore. Since we got to the hotel at around 4:30 pm, we were given room access right away. The lobby also has a TV that shows departure flights and info on there. They also offer a currency exchange, but it is pricey. ROOM: since we were in a walkout room in the Med building (Almond, room 5002) we had a larger patio area with 2 loungers, small table, and a drying rack. This came in handy for drying out swimwear. TBH, we didn't spend much time on the patio. The patio doors could be locked from the outside, but the lock was a bit weird, so we just kept it locked all the time. We were closer to the end of the building, so we had no issues just walking out the front door instead. The view was garden. Higher up in the building can provide sea views. On the seventh floor of the Cypress building, there are great views of Dickenson Bay, and also of St. John's. You can see the giant cruise ships docked in the harbour. We liked our room. It was spacious, well-stocked, and nice &cool thanks to the AC. You do need to keep a card in a slot by the door in order to keep the lights on, but you can set it up so that the AC runs continuously. The bathroom was a great size, with double sinks, large walk in shower, and a big soaker tub (also handy for washing out swimwear). I found the decor to be a little dated, but still tasteful and elegant. The counters were a bit too high for me at 5'3", and I thought the water closet was a bit tiny. The shower door would also stay slightly open when we showered, which caused a lot of water to leak out. We used towels to dry that up, and reported it on the Loop. The room came stocked with top shelf bar, water, beer, soda, juice, coffee, tea, kettle, coffee machine, mugs, glasses and spoons. Room service from 7 am to 10 pm was also included. Lots of towels, 2 robes, 2 large umbrellas, iron, ironing board, hair dryer ad extra pillows and blankets were provided. The bed was a little on the harder side for my liking, but not bad. Houekeeping is done everyday you want it, with turn down service as well, which was nice. We were pretty pleased with both the room, and the location. BEACH & POOL: We are definitely beach people, so we spent our entire vacation there. the beach is gorgeous - definitely the reason why we chose this Sandals! Powdery white sand, beautiful turquoise water...it was amazing. We had no problem getting a lounger with shade. I will add that I usually get up at 7:00 am even at home, so I could get a "premium" spot, meaning centrally located in the middle of the beach area and the resort. However, one day we did sleep in, and still had no access getting a shaded lounger. I never saw any fights for loungers. Looks like Sandals has heard the feedback and put up extra beach umbrellas to accommodate visitors. There can be some sharp rocks in the water, so if you are doing any sporty activities like we were, wear water shoes, just in case. They can also come in handy on excursions. It is a public beach, so vendors are everywhere. Also, tourists and locals will stop by and use the beach. It was great to people watch! I found a polite no worked with all the vendors, even the ones that wanted to stay and talk for a bit. I'd listen, smile and then end with "no thanks!" I did end up buying a nice straw hat from a wonderful lady named Merleen. It was much better priced than what you would find in the resort shop, and Merleen had the biggest smile after I bought it. Because the beach is public, there are security guards who will ask for your room # and name to confirm you are a guest. We chatted with most of them, and after a while they started to recognize us. We had no problem giving them our info, as most of the time we were washing off from swimming in the sea anyway, so they would check their list while we did that. Lots of towels were available, but they seemed to vanish at around 3-4 pm. If you are an early riser like me, I recommend grabbing 2 fresh towels to take back to your room for the next day, since sometimes the towels by the beach aren't out as early as I was. Sandals offers water sports, including snorkeling, so I went on one of those trips. It was great! I also did paddle boarding, which was fun, even though I kept falling. My partner got some great videos of me, lol. While we were there, the beach was completely open and swimmable. 2 days had super clear water that you could see down to the bottom - the other days it was a little cloudy, but still great to swim in. Very warm after the first initial cold jump into the water. We brought snorkel sets, but there wasn't much to see. I definitely recommend the snorkel trips. I also brough a beach float, and a water frisbee, which were fun to use. We didn't use the pools at all, except for the hot and cold plunge pools by the spa area. Those, and the whirlpool next to them were amazing to use at the end of the day. People really seemed to have fun at the different pools though. The Med pool is the party pool, and the largest pool in all of Antigua, I heard someone say. There are other smaller, more quiet pools sprinkled around the property if music and activities aren't your jam. Sandals branded pool floats are available to use at the pools, but can't be used in the ocean. Bring your own. RESTAURANTS & BARS: We ate at all the restaurants, except Kimono's. I thought all of them were pretty good. Presentation was fantastic. What I really appreciate is that you can order all the appetizers, and none of the entrees, or 4 different desserts, and none of the servers bat an eye. Wait times weren't bad at all while we were there. I think the longest wait time was at the Barefoot by the Sea (Seafood) after placing our order, and Soy (sushi) to get a seat. Soy doesn't feature a dessert, so you can visit Cafe de Paris for ice-cream or a brownie afterwards. Yum! I enjoyed Mario's (Italian) a lot. The lasagna is great! That Antipasto buffet was also amazing! The 2 restaurants we went to that required reservations were okay. We weren't blown away by the food, like when we went to Sandals Barbados. But it was was still pretty tasty, with some delicious options. We also went to the loyalty dinner on Tuesday. I'd give the menu a 7/10. At the loyalty dinner they gave out large bottles of rum, which we ended up bringing back. Bayside for lunch buffet was actually really nice, with Antiguan inspired menu day being the standout favourite for us of all the themed buffet days. We had good service at the bars. However we don't drink that much, so we mostly got ice cold water. SERVICE: Service was good all around. We found employees to be friendly and helpful to us. Granted, we didn't make a lot of requests, so YMMV. Housekeeping was on point. If you wanted extra water or towels, they did their best to accommodate. Since we were Club, we were invited to some special activities like a martini evening, a cocktail party and a wine tasting, but we ended up not going to any of them. We were always too late coming back from the beach. There are also Club organized snorkeling and shopping trips if you want to participate. Club Sandals also offers a Holiday Tour of the property, where they take you around the resorts, answer questions, and point out areas of interest. There was one instance that my partner observed where the service wasn't good, or even adequate. Apparently there was a power outage over on the Caribbean side and a guest had concerns about being able to take a shower, or charge their devices. Instead of simply reassuring the guest, or even try calling her manager to see if there has been an update, the lady at the front desk over at the Caribbean side basically dismissed her concerns, saying "There's nothing I can do". To me, that is a poor example of customer service. Obviously the guest didn't expect the front desk person to actually fix the problem herself, but some reassurance, and even making a token attempt to help would go a long way. AMENITIES & EXCURSIONS: There is a gym on property, which my partner used while he was there. I went once, lol. I figured all the walking and swimming was enough. It has a decent amount of cardio machines, some free weights, weight machines, and mats. It is air-conditioned, but not that well. We didn't go to the spa, even thought the spa employees tried their best! Organized workout activities are offered and there is a schedule. Personal Training is also offered for a fee. We bought an excursion through Island Routes. The Eco Adventure tour. It was $290 for 2 of us. The weather was piss poor that day, but we still made the most of it. It was the one day with bad weather for the whole trip. I wish the tour was explained to us in more detail. I was under the impression that we would be driving in a bus for part of it, and a boat for the rest. Nope, it's all by boat. I think I was confused because it mentioned hiking, but it wasn't hiking like I'm used to - it was just climbing the rocks around hells gate. We did enjoy ourselves and have fun, but I thought it would be a bit more interactive and hands on. Instead, we spent the majority time on the boat, listening to the captain talk about the eco-system, turtles, mangroves, and the different resorts around the island. The snorkeling was great, but way too short. ENTERTAINMENT: Since we usually stayed at the beach late, we often missed the entertainment. What we did catch seemed to be a little on the older, dated side. Sandals Antigua should consider freshening up the entertainment. In terms of guests, there was a mix of ages and races, but it did lean a little older. So keep some of the golden oldies going, but sprinkle in a bit more modern. There were couples as young as mid-twenties there, so I'm sure they would appreciate it. ANIMALS: I made a special section here because visitors to this resort will notice something. Cats. A lot of cats. Personally, I ADORE cats (most animals, really), and we have 2 kitties of our own, so I was happy to meet so many new fuzzballs. Sandals has 2 cat cafes on property (which are really just covered open air shelters) where the cats are supposedly fed and given fresh water. During our time there, I never saw an employee feed or give water to those cats. Other fellow cat lovers said the same. Full disclosure, I totally fed them while I was there. There was the cutest, friendliest little tuxedo cat, who we named Ophelia (or Fefe) who would greet us every morning with soft meows. She would run up to us, and roll over on the ground in front of us, so naturally our hearts melted. That area of the hotel around our room is clearly her territory (she shares it with an orange tabby who we named Sir Marmalade). I hope the next visitors to those rooms say hi and give her pets and treats as well. Most of the cats are fixed, but there are some young cats (kittens actually) who were either pregnant, or had a litter. It was really sad to see. I hope Sandals fixes the rest of them. I reported one young mom who had a bad cough to the front desk to hopefully get treatment, since she was so little, and she was sick, with 3 kittens to take care of. If other guests see any other sick cats, please let the front desk know. Sandals does have a responsibility to the cats. If you are not a cat lover, don't worry. Sandals warns guests not to let cats into the rooms, or feed them in restaurants, so there are areas where you will be safe from the furry terrorists. DEPARTURE: There is a departure lounge on the second floor of the Med building. We had a later flight, so this came in handy. Here's a tip! Check if your carry on fits in the lockers. The front desk told me it wouldn't, but when I checked, it totally did! You can pack your change of clothes, your personal toiletries, and anything you might need in there. There are fresh towels, showers, hotel toiletries and a hair dryer to clean off from swimming or spending the day at the resort before leaving. Our flight was at 4:50 pm, and we were scheduled to depart at 2:00 pm from the resort. Checkout is at 11:00 am. The employees do a very cute good bye song/dance. it was pretty cute! But when we left, there was a massive crowd of people, so it was a bit confusing figuring out which driver to go with. OVERALL: We had a great time at this Sandals. Beach 10/10. Food 7/10. Entertainment 5/10. Service 8/10. Overall score 7.5/10. The beach and swimming there is the deal breaker for us that really made our stay fantastic. I'd rather visit another Sandals before coming back to Antigua, but we had a great time. Maybe Dunn's River Falls next! JANET: Our travel agent, Janet Merrill, was fantastic to work with. She was very responsive, diligent, and worked really hard on our behalf. We have booked 2 trips with her so far, and we would definitely book with her again

We had a very large beautiful room with plenty of light coming from the the skylight in the washroom. They are maintaining this place nicely and the gardens are full of flowers. The food is what makes Sandals amazing. The food is the highlights. The beach on the left had more than 20 types of fish, be sure to bring your snorkling equipment. Everyday we took one of the catamaran out for a great adventure on the Caribbean sea. Beautiful scenery.

The hotel was beautiful and well kept. Easy access to restaurants, beach, bars, pools. Very well balanced between the 2 towers. Restaurants were amazing. The staff was extremely friendly and helpful and would always say hello when you passed them anywhere on the resort. They were determined to make your stay perfect! Can't say enough about this place. Only complaint is that our room was in the West tower and we expected a room facing the pool or tropical garden and it faced the public access to the beach and a parking lot. First time to the Caribbean and won't be the last to the Bahamas. It was a very clean resort! Didn't really notice any particular Covid protocols other than the cleanliness.

The hotel was lovely everyone was so kind, very friendly and respectful as I am in a same sex relationship. The resort itself does need a little updating as some tile around the main pool was cracked, loose fixtures and our sink stopper where not functioning. My wife scuba divers and had no issues dive master was friendly and knowledgeable. I had a wonderful massage lady and understood what I needed No issues regarding Covid, the staff didn’t seat people to close together, everything els was up to people’s own decision

This is probably the largest sandals we have visited so far. European atmosphere was well replicated.Property ,service and restaurants were all top notch. The Dutch and Italian villages were renovated recently,but the French sadly was not and it shows. It is scheduled for renovated April 2023.

Grounds were meticulously looked after. Everything was very clean . Staff very curious and well spoken . Only issue was getting a spot on the beach , if you had a butler it was taken care of , but if you didn’t you would have to be up very early to save yourself a spot .

Great features, great staff mostly, although signs of " quiet quitters" among the younger staff members. Many of the older staff that remain after mass lay-offs due to Covid are very customer oriented but a lot of the younger staff have less fire in their eyes compared to previous visits pre Covid. No Air Canada Vacations rep on site, also no other Airline reps for assistance or dialogue for clients. Of particular irritation is the lack of enforcement of dress code in the restaurants that call for it. WE get dressed up for a nice dinner ( following the rules of the resort ) and then sit next to some slob, wearing a baseball cap sideways or backward, and in swim shorts. Either you have a rule and enforce it or discontinue the rule. WE lost a lot of respect for the Sandals brand this trip, and will probably pay far less to stay at a competitor brand next trip. Small touches like turndown service, pillow chocolates, towel sculpture, shower caps, vanity kits etc absent. This is no longer a 5 star resort in our opinion or our checkbook

Every resort I've been to has poolside service and beach service, so I figured sandals would be top notch... nothing, not one person going around serving drinks/food, maybe if you had butler service it would be better

Hotel is impeccable. However issues at Pearson caused my girlfriend’s luggage to be left In toronto. Mine made it. Spending $12,000 on a vacation with no luggage for a female is a nightmare. And compensation is pitiful based on what needs to be spent to ensure she has make-up and cloths

Very desappointed in this Sandal’s resort in particular but also in Sandal’s in general. We selected this resort for what we thought would be a trouble free and relaxing vacation so that we could rest and enjoy ourselves but we’re we wrong. The first thing we noticed arriving there is that the wifi was down. It stayed down for the entire week. I had set up cameras and various systems at home that I wanted to monitor but couldn’t do it unless I did it over the cell network which I had not planned on. Sandal’s with thousands of employees and multiple resorts couldn’t fix an issue that affected all of its resorts. No wifi, ok. Let’s relax then. Oh wait, the pounding music. You can’t really escape it unless you go to the ‘hidden pool’ ( that’s the real name). It is very small and well hidden, you won’t see a server there. And by the beach? Well you can still hear the music but you need to get up early to ´reserve ´ your spot. 8:00 is too late. But hey, we came here also for scuba diving. Not a great experience here either unfortunately. Basically, on most of the dives, the guides were with people getting their certification. So, we went to the bottom and waited and waited for the guide to arrive with the students. Then we had to end our dives because the students air supply reached 1000 psi which is to be expected with people who have no experience diving. The food. The Italian and French restaurants are quite good and the Jerk Shack is also noteworthy. The rest are not at all at the level of a 5 star hotel. After our second day we complained to the appropriate staff member who took notes. She said someone would contact us in the afternoon. The next day, no one had contacted us. Back to the Customer center, they said they tried to contact us. I responded that there was no note under our door, no message on our room phone. They apologized and said to come back the next morning to talk to the manager. That would be the day of our departure. But, apparently the manager was not present that day. Our first experience with Sandal’s was at the White House a few years ago which was great. And that is why we returned but needless to say, no more Sandal’s for us. Good luck. Oh, get ready for a 2 hour drive from the airport.

Here is a breakdown of what our holiday was in Sandals Barbados It started when West Jet ( we were in Premium) rand out of hot breakfast. All they had was fruit. We had to wait for our luggage for 1 hours at the Barbados airport – our bags were tagged premium – should have come off first. Got to the hotel and they gave us a room at the back of the hotel by the stage. We booked Oceanview and there was none. We even asked the club level person to see if he could see the ocean and he could not. We asked about why no Oceanview and they said they were full. They we not. That night we could not sleep do to the music on the stage right by our room. Next day we complained and the supervisor told us they could give us a room in the other Sandals, not the royal, but it would be with a butler and would cost us 3100.00 USD more. We finally settled on 2200.00 uSD. – Still this is wrong. We also wasted 3 days complaining. Butlers were useless, we got our own chairs by the pool each morning. The swim up pool was closed due to water and then one day the whole pool bar was closed due to electrical problems. This meant you had to go and get your own drinks at another bar . When you were in the pool by the swim up bar there was an awful smell of sewage. First restaurant we went to , recommended by the butler was schooners. When we got there at 6:30 we were seated and there were only 2 others couples in the restaurant. We ordered in about 10 minutes. We received our appetizers in amount 15 minutes, then we waiting for 1 hour and still not food, other people came in and got there food before us. Finally called the butler as no one in the restaurant would give us an answer, all employees did was roll their eyes at you as if you were a burden to them. 1 ½ hours later our food came just as the butler came to the restaurant , food was cold, even got the butler to feel it. We went to bed with no food. Next restaurant was Bombay , my husband had a beer in a glass that broken in his hand and mashed all over the table and myself. Glass was all on the table, we used our napkins and the table next to us gave us their napkins to clean up the beer. No employee came to help us. They just brought us our dinner and placed it on the table on top of the glass. We complained for 4 days and finally Barbara ( Manager of Customer Services) said she would credit us the 2200.00 USD for all the problem when had. I believe this is still unacceptable for a sandals resort. We paid 10 thousand for one week of hell. Please reach our to west jet and sandals and explain all of this . This was the vacation from hell and you know we have been places before that were great and cost less money. Also the extra we paid for the lounge at the Barbados airport – All they had was cookies, chips, and sandwiches that had the smallest tuna on the bread you have every seen. This was a waste of money too. Joanne

We visited sandals Royal Barbados for our honeymoon from Nov, 22-29. From start to finish the trip was unbelievable… we didn’t want to leave. Everyone that works at this resort goes ABOVE AND BEYOND to make you feel like welcome and happy. The food was incredible, there is nothing we ate during the 7 days that we didn’t enjoy. The resort was HUGE, very well maintained, luxurious no matter what type of room or area you were in. This was worth every single dollar we spent. The beach was beautiful, warm water, no seaweed while we were there. We are obsessed with Sandals resorts now and can’t wait to book another vacation. I don’t know how anyone could visit sandals Barbados and not have the time of there life.

Wonderful, attentive staff. The building is a little older but well maintained. The bus ride (2 + hours) each way from the airport is the only drawback. Boat and helicopter options are added expense if selected.

So to start, I did enjoy this getaway. Would I spend the money to do it again….no. First off, the staff were really pleasant. The entertainment staff were fun and engaging. The restaurants had pretty good food and the bed was decently comfortable. The resort itself is beautiful with its lush gardens and it’s pretty easy to get a place to sit and watch the ocean in the sun for the day. They have beautiful coves and the beach is kept clean and groomed. Things I didn’t like: it’s a long transfer from airport to the resort..1.5 hours. The entire resort could use some maintenance. We had a king room Rivera side and although it was decent, I wouldn’t call it luxury. Things like the magnifying mirror in the bathroom was broken, the closet doors were broken and wouldn’t stay shut, the balcony railing was rusted and moved dangerously when leaned on so we stayed away from it. The air conditioner worked and made the room lovely and cool but dripped constantly on the carpet below, causing the room to smell musty. There are lots of stairs on the resort to go anywhere, it didn’t bother us at all but could bother some. Beach Towels were hard to find in the mornings, we went searching often for them. Everywhere you go, someone is trying to upsell you. Whether it’s to get you to book the spa or buy pictures or book a table at an event which costs more, it got tiresome being approached constantly to ask you to spend more money. Breakfast Buffett was good and booked dinner restaurants were good.. but there are no snack options. You can’t just quickly grab anything. The pool has a pizza place that takes an hour to get a tiny pizza. I ordered 2 tacos one afternoon and waited 45 mins for them. There is no haste for anything and seems disorganized. We started to joke while finishing breakfast if we should order lunch right away so we could actually eat when we were hungry later. The bar frequently ran out of cups to serve people. The coffee urn was empty a few mornings which didn’t destroy my day or anything, just a little frustrating when sandals sells “luxury”. The speakeasy is a super cool vibe with fun drinks. We went to watch the entertainment … which didn’t show up. We enjoyed the piano sing along one day so checked the schedule and went a second time and guess what?…. They didn’t show up. So overall, the break from work was still nice and we enjoyed the beach but I wouldn’t do it again. It even kind of put me off the sandals brand as other people we spoke to told us they have been to nicer, much cheaper resorts.

We stayed as a group of 16 at Sandals Barbados from Nov 8-15th 2022. The resort has beautiful grounds, rooms, pools, and restaurants and it was a bonus to have access to the Royal side for food, activities and amenities. Restaurant booking was not efficient or easy to do, however we did secure group reservations by the end of our week at most of the restaurants and very much enjoyed. We also enjoyed a morning of snorkelling which is offered complimentary by Sandals- such a lovely experience to snorkel over shipwrecks! Only complaints would be service at the beach and pool bars as it was hit or miss and tree maintenance which was being done through the day at the busiest time on the beach. Maybe this could be done at an alternate time which would be less disturbing to guests. Overall we had a great week on this beautiful island. Would highly recommend!

The hotel and grounds were beautiful. The food was very good. Fifty percent of the staff was very friendly and helpful, the other fifty percent were miserable. Service level was terrible. Room was not cleaned until after 5 pm more than half the time. There is no poolside or beachside drink service and it takes up to 1/2 an hour at the bar to be served during the day. Despite a no tipping policy, it was happening all the time so that those people would receive service over others. Dinner reservations are impossible to get even a week out before 8pm. Compared to other all inclusive resorts the service and availability of restaurants was terrible. Not sold at all on the Sandals hype and will not be doing another one.

Sandals Ochi is a great resort. Very clean and well kept. You have to sanitize before going into any facility or restaurant on site. We had a butler suite and I want to give a big shout out to Dennis and Danrick for amazing service and helping to make our anniversary special.They went above and beyond to make sure we had everything we needed .The entertainment was also good and kept us entertained. I would recommend Sandals Ochi to anyone and I look forward to returning again soon.❤️❤️❤️

Pro's For the most part the staff, Tracy in Concierge, Bernadette in housekeeping, Janique in La Toc Restaurant and the spa (one of the best i've been in for massages) Juliana, Maryanna and Gloria Con's Old and needing renovation, Door to patio wouldn't lock and need fixing, pools had cracked or missing tiles, rooms are tired and need refreshing Bartenders don't ever seem happy or pleasant Food is average In summary the people make this hotel ok but not worth the price

It was a typical Sandals Resort - this was our 4th. Airport transfer was quick & efficient.We did not have butler service as we find them intrusive. Club Level was perfect. Room was modern, clean, spacious and well appointed. The grounds were very well maintained daily and were lush and in full bloom. Beautifully lit up in the evening. Variety of pools for different interests eg. quiet vs full of activites. Beach was disappointing - not very long and full of reserved cabanas. Unfortunately seaweed was a problem but out of the resort's control.Restaurants & food were very good. Our favourite was Chi. Several employees were outstanding but most seemed disinterested in service or a smile.Nightly entertainment was so-so. Some cute amenities as Sweet & Salty Donut Shop and Cafe de Paris.

Selection of food was good but invariably warm when delivered with one or two exceptions. Large number of restaurants but limited seating in most. Reservations required at five but although we tried to make reservations the morning after a late arrival, the best we could get was 5:30 p.m. we were told to be on time as they would only hold the table for 10 mins. Arrived promptly at two to find the door locked! Wouldn’t let us in one as the manager hadn’t arrived,when we did get in we’re told we were at the wrong restaurant as they have two restaurants with the same name!! Couldn’t make sense of the reason to not let us in at the second restaurant. The one booking we had for 6:00p.m. was a disaster as the table for four (large round table) was in the entrance to the main dining area. The chairs were so low they had to supply booster cushions to enable us to reach the table. After some exchange we were seated elsewhere. Dress code required at some restaurants but not applied so taking dress shirt and pants a waste. The room was comfortable but getting the right towels and facecloths was a challenge. The handbasins were one long trough without a stopper. Good to avoid spills but awkward to wash one’s face under a running faucet. Overall, not what I expect from Sandals

Overall nice resort, friendly hospitality, a lot of amenities with adjoining Sandals Barbados. Ample loungers around pools & beach at any time of day. Twenty restaurants on site. Staff too busy to justify club concierge upgrade costs. Many cellular antennas / IT equipment on site and surrounding area that may interfere with sleeping depending on room location and sensitivity.

This resort was absolutely amazing and impeccably clean. Meals are 5 star. Staff were super friendly. In terms of Covid 19 they are very cautious. Masks are required where you eat and hand sanitization mandatory.

Grounds: overall quite good, lots of vegetation and little pathways which added a sense of exclusivity and an overall tropical feel. However, the resort was dated and I believe is the oldest Sandals, which is obvious from the more compartmentalized entrance and foyer. Also, way too many steps to get to beach on Seaside and to get to Ochi Beach Resort. Food: Below what we expected for a Sandals and for the $3900 each that we spent for this trip - so we were disappointed. Portion size was miniscule and in many restaurants, the food was too salty, and even cold on presentation of the meal. Room: The room was good overall with a nice view. The biggest disappointment was the bed which gave both of us little support and added to lower back pain, not good on a vacation. Please upgrade the mattresses! Sandals personnel were hot and cold. A number of their people were rude at the Airport reception area and in the hotel, which is not expected at a higher end resort. Upselling: There was a constant barrage of sales personnel continually trying to sell you trips, return visits, etc... in the main foyer, which was very tiring. Overal trip we would give it a 7/10. Would not go to another Sandals unless the pricing reflected a much better deal.

Got our antigen test 48hrs prior to embarking on our flight to Jamaica. Proof of testing was never requested at airport or upon arrival in Jamaica. Masks in airport and in transit on bus but once at the resort, only had to wear them if going to store, but never really after that as everything was open air. All staff consistently wore their masks throughout the resort. Never seen anyone sick or having caught COVID. Lots of unvaccinated Americans all over the resort though so I guess they can fly without any vaccination whatsoever so whatever. As far as Sandals Negril, we were not impressed. First time at a Sandals and for twice of what we usually pay for a 5 star resort, we expected a lot. After all, Sandals promotes the Ultra-all-inclusive and second to none service etc…. Got there and were given the wrong room which they claimed was an upgrade. When we booked, that room was actually $300 less per person/wk, no balcony. We requested a Caribbean premium so we could have a balcony as I am a diver and dry my stuff on the balcony after dives. So after showing them what I booked, I requested we get our booked room and not the one that was given to us. So they found me one. Two hours later, we get the room that was booked. Air conditioning unit sounded like a jet engine winding up so we went back to the desk and asked to have someone look at the A/C at which point they said it couldn’t be fixed. After requesting that we get a room that we actually can sleep in, we were advised that we couldn’t get one till tomorrow and to check back in the morning. So first full day at Sandals Negril was spent chasing another room that had to be cleaned at 3 pm. NOT IMPRESSED. So we finally get our new room and the A/C is nice and quiet but didn’t work much. Maybe a bit cool at best so we just gave up and sucked it up for the week and sweating at night. Not a good start but once we settled in, it was a decent week. Drinks are ok but have had way better at other 5 star resorts. Restaurants were pretty good, especially Sundowner which has the best crab cake appetizers I ever had. We went there twice. Italian restaurant was disgusting at best. All 4 of us didn’t eat most of our plates. Just tasted weird like they didn’t know how to cook Italian food. Tapaniaki was good. the main restaurant near the lobby is the one that didn’t require reservations needed but discovered on the evening that we chose to eat there that it was a special private dinner and function for returning Sandals guests only, therefore we couldn’t eat there. This left many couples going from restaurant to restaurant to beg to let us eat although we didn’t have reservations. We luckily got in one but we seen many other couples getting turned around. There were no signs anywhere whatsoever on the resort. They actually told us while reserving the other restaurants that this one didn’t require any reservation and available all week long. Other than that, the week was relaxing with a nice chill feel at this resort. We enjoyed the week as the staff is mostly great and understanding. Not necessarily accommodating but they do listen and appear to care. They try their best and we felt that but I think management is the issue. As far as the Sandals experience, not impressed. The rooms were very dated and were easily the plainest rooms we have ever stayed in any AI resort. We have been to many resort all over the Caribbean, always 5 star and tbh, this was probably the worst of all those for double the price. Ultra-all-inclusive??? If you don’t water ski or wanna go tubing, the same is offered at all 4 couples resorts in Jamaica at half the price and are very similar small resort and chill feeling. The evening shows were pretty plain and/or non existent. Some guy in a saxophone came out and did 3 songs, another guy came out and sang 4 songs and the entertainment was over. None of the advertised white nights or beach parties advertised on the sandals website.(maybe due to Covid but why higher price). This resort is on a very narrow strip of land with the small Negril airport just across the road 30 feet from the room so when the airport shuts down later at night, many of the staff there leave with their little cars with loud mufflers and banging music waking the whole place up unless you pay $5000-$7000 pp/wk for ocean view. And at 6 am, the same people drive in to work with the same cars etc…so never a days break all week. The 7 mile beach is stunning but this resort is full of boats and crap so you can only swim in two roped areas that aren’t very big. The pools are small and well kept except the main pool with the swim up bar near the lobby had a big outside pump that was circulating water all week due to issues with the filtration system I guess. Quite an eye sore. So to sum it up, decent resort with a decent layout with mostly good food other than the Italian restaurant, very dated and plain rooms needing TLC but great service and staff. All 4 of our opinions…save half the cost of this place and pick another 5 star in Negril that isn’t this Sandals. You will have better entertainment, equal or better food/drinks and probably way better accommodations.

Older bathrooms in guest rooms, not much happening entertainment wise, first morning security rang our doorbell at 6am and barged in screaming security only to say oh sorry wrong room, when I reported the incident to manager they said security would contact me, never did

Just returned from this resort after spending Christmas there. The Merry Monkey English Pub was the best place for service by far. The staff there was amazing. Especially Jack & Joy!!! Beach/sand is beautiful! The water is a beautiful turquoise blue/green. Water was rough every day so we couldn’t snorkel. Cafe de Paris is a great spot for crepes, red velvet cupcakes, homemade ice cream, and lattes. Sushi was fantastic. Butch’s was delicious. We had an oceanfront room which was spacious with sliding doors that opened right on to your spacious patio with a pool and ocean view. It wasn’t what I would call oceanfront. It would be more like an ocean view room, as a huge pool and restaurant separate the building from the ocean. This was disappointing as we feel like we didn’t get what we paid for. The Sky Lounge is a must see. Your pre-departure PCR test with quick test results is part of your all-inclusive package . That was a nice perk. COVID protocols were pretty good. They enforced mask wearing. A lot of the wall-mounted hand sanitizer dispensers were empty, but there were lots bottles of hand sanitizer on the bars. It would have been nice if they had someone enforcing social distancing when lining up for restaurants. The person/s behind you were uncomfortably close at times. We had a great time and absolutely loved the beach. Although it was nice to experience another country, our next Sandals vacation will be Sandals Grenada again.

We had one week at the Sandals in Barbados and enjoyed every moment. The resort grounds and pools were fantastic and clean. We loved the white sand beach on the South Caribbean Sea and the food was exceptional at every restaurant. The staff was attentive and friendly. We appreciated the strict Covid protocols that were in place and felt safe. The resort went beyond by ensuring we had our PCR tests done in good time for our return trip home. Highly recommend!

We spent a week at Royal Barbados and the cleaning protocols and mask wearing requirements were very good. Staff were constantly cleaning touch points and all staff were wearing masks and some wore gloves. Guests were asked to wear masks around the resort also. It was windy the week we were there so the beach wasn’t as pleasant and the waves were rough. The restaurants eee hood and each guest had to sanitize before they went in. We really enjoyed the Bombay and Chi restaurants. Great food and friendly staff. Our butlers were excellent - Stephen - Shamara and Romerias. Very accommodating and Professinal. Of note - Some of the bar staff and others were not as friendly as you would expect from at a Sandals. Perhaps it’s the stress of working in COVID times - I don’t know. We have been to 10 Sandals. Jamaica SouthCoast still ranks number 1 with us. Royal Barbados is beautiful we felt safe and it was very clean but some of the staff weren’t inviting. Good trip - enjoyable week

If you have already been to a Sandals this one keeps up with all the things that Sandals does right. Clean rooms, great staff, amazing food. The resort had a ton of fun things to do and entertainment every night. COVID rules are still in place. Sanitizing hands when entering restaurants and wearing masks is mandatory. Walking outside things are a bit looser, but masks are expected still. Testing to go home is provided by the resort for free which made it so much easier and we didn’t loose half a day doing it. Sandals is our favourite place to stay, always meet our expectations.

Just got back from Sandals Royal Caribbean. Our first time at Sandals and the service was exceptional. Staff wear they mask indoor and outdoor. Tables and chairs are disinfected between customers. Felt very safe. COVID testing was very well organized. We received a note in our room on day 4 with the date and time. We were tested on day 5 and got our results on day 6, about 24 hours before leaving. We did not hear of anyone testing positive. Thanks Jenn for your assistance. We had a great time.

We were there on the 1 august until the 8 As for my comments on the resort the personal is very nice ,the room are clean the foods is average not a 5 stars most of the restaurant were closed Du to the COVID they kept it limited Still some construction going on they should tell they’re clientele especially The resort is pricy for what they are offering most of my travelling is in 5 stars Don’t mind paying but I expect more for resort that advertise what they cannot delivered

We were at Sandals for our honeymoon. As soon as we arrived and throughout the trip we realized what a strong standard the Sandals resort and staff had set. The beach was calm and relaxing, the staff was very friendly and lastly the food was amazing. Not a single complaint, Sandals is out new go-to resort.

Hotel, food, people, excursions, beach and pretty much everything was amazing! My husband and I went on our honeymoon here back in 2018 and now we want to go back! No complaints at all. Best experience ever.

We stayed Sunday to Sunday in a Honeymoon Beachview Grande Luxe room. Sandals does an excellent job of providing a trouble free Holiday... Right from check in when we were personally escorted to our room and had the features of the room explained. Sandals staff are second to none. They all are very quick to help and they seem very happy to be working there. Food and restaurants were 5 star. Did not have a bad meal or service. Dined in all but 2 of the restaurants. Loved Gordon's restaurant over the water. It wasn't uncommon to have a manger visit your table to ask how your dinner was and if there was anything else they could do for you. The room was clean and well stocked. Mini fridge with beer and wine. We faced the beach pool,and was a little loud after dinner with music or one of the shows, but we were usually sitting on the balcony watching. After 9:00 pm it was quiet. We are beach lovers so stayed on the beach most of the trip. Sandals has staff on the beach to take your drink order. Swim area was sandy and large enough that we never felt crowded. Never had trouble getting drinks at a bar, or served at a restaraunt. This Sandals has customer service figured out. The only downside to this resort is the drive to and from the airport. Our drive was about 1 hour and 20 minutes, there was no traffic because it was Sunday. We heard it can take longer during the week with more traffic on the road. We just looked at it as a free tour of the island.

This was our 17th stay at sandals hotels. Our first time at Montego Bay and this was the hardest trip to say goodbye on. We met so many people who work there that our incredible people mainly our butlers Nasha and Cameal ( sorry for the spelling) so many amazing friends we got to meet on this getaway. Staff works hard to keep resort in top shape and bartenders make sure you have a drink in hand at night!! We will be back in May for the second round . Well managed resort and the top sandals we experienced so far. Saskia at trip central square one always is top notch to deal with. Perfect trip Jack and Jessica scolieri

The staff are truly caring and work to make everything right. The food was excellent, the grounds beautiful and an overall excellent vacation. The layout of the facility makes it feel like there are two resorts with the area on top of the cliff. The sunsets were breathtaking to share with a loved one.

- Private Island is super unique and fantastic - food is absolutely fantastic - diving is completely included and was really good. - rooms are lovely and fully stocked with alcohol - pools and hot tubs are wonderful but can be a little chilly

We had been to Sandals in Antigua when it first opened (first location off of the island of Jamaica) for our honeymoon and we decided to return after 27 years. I had researched which one to go to and this location and Grande St. Lucian seemed to have the best overall reviews. Our experience did not disappoint. What an oasis, yet enjoyable and fun place to vacation as a couple. We met wonderful people from England, the US and fellow Canadians. The food was top notch and the afternoon snack locations were awesome. Used the gym everyday and it was excellent. We got the Rondaval upgrade for last 3 nights and it was worth every penny. It was so romantic and beautiful. The Butler service was exceptional with Ifori, Davey and Jamie taking care of our every need. Bravo ! The other exceptional people who made our stay was the bartenders at the main swim up pool. Kareem (K-Spice concoction), Razim and Terrell were absolute gems and ambassadors for the Sandals brand. We had many laughs in a short time. The only two minor negatives is when we did not have the butler service, access to shaded/umbrella chairs is very limited and required the very early morning chair save and I wished the beach was longer and less ocean current but that was the nature of the location or site it was on. Overall, it was a dream week (31C everyday)

- perfect unbelievable emerald coloured water, clear sand, perfect weather (went in Feb) - service was 3-4 star - food menu was 4 star, no change, not super flavourful, expect more from sandals - entertainment was 3 stars

For a Sandals resort, I was pretty disappointed. I would have thought for 2x the price of a regular 5*, the food quality and the service would have been much better. We waited for 1.5 hours for an al la carte breakfast one day and decided not to try Eleanor's again. Our dinner (fish and pork chops) were cold at another restaurant and our waitress at Schooners was completely and utterly rude! The description mentioned beach and pool service. Being at the pool and the beach every day, no one served at the pool and only 2 days did we see beach service (1 person) and only for a couple hours in the afternoon. Every day there was glasses and towels left over from earlier in the day or the previous night.. just not clean. One last thing, even though we paid Sandals prices, had a Beach Walk Out Room, we didn't even have Room Service.. disappointing... On the bright side, the weather was fantastic, the Glass bottom boat was included and a fun 30 min, the beach and water were gorgeous, Latitudes (the over the water bar/ hammocks) were absolutely fantastic! We did have some great wait staff for some of the dinners and the people cleaned and stocked our room were fabulous! We had a beach walk out room and I would absolutely recommend - it was so nice to be able to walk out to your terrace and then walk a few more feet right to the beach, water and see the sunsets - amazing! The 2 pools with swim up bars were good and there was also a quieter pool which was nice too. Always lots of chairs available. Overall, I would not recommend.. Sorry Sandals, you have some work to do..

Location was beautiful however the “Sandals” Hype was disappointing. Restaurant service was terrible, long waits and mediocre food, lucky if it was hot. This being said, it was NOT busy and no need for extended wait time. Dinner turnover was 2 hrs plus on 3 occasions, missed show, breakfast was an hour and 1/2 for eggs! Again, not busy. Where were the managers??The no tipping rule was likely a factor as staff just did what was required, no above and beyond. Glasses were left on tables around resort night before and were still seen in morning. Tables not cleaned off. We saw the same performances repeated on day 5 for entertainment. Cigarette butts were thrown from balcony above us littered our beach walkout area, called hotel to ask them to resolve issue, butts were not cleaned up and no follow up was done. Really disappointed to splurge on a holiday only to feel ripped off. Take some lessons from Moon Palace resort. True 5*! Trip Central agent Did not get back to us on numerous inquiries including how we redeem our $150 excursion bonus. hotel knew nothing about the 12 days of Christmas bonus even though it was on Sandals website and our booking confirmation. Our inquiry was finally resolved by another agent on day 6. Did not have time to book anything due to timing, lost out on voucher. Managers of the resort need to step up and actually manage. Our travel agent should have followed up on our questions, numerous emails and voice messages sent with NO reply’s. Will not return to trip central or Sandals. Big disappointment.

Location was beautiful however the “Sandals” Hype was disappointing. Restaurant service was terrible, long waits and mediocre food, lucky if it was hot. This being said, it was NOT busy and no need for extended wait time. Dinner turnover was 2 hrs plus on 3 occasions, missed show, breakfast was an hour and 1/2 for eggs! Again, not busy. Where were the managers??The no tipping rule was likely a factor as staff just did what was required, no above and beyond. Glasses were left on tables around resort night before and were still seen in morning. Tables not cleaned off. We saw the same performances repeated on day 5 for entertainment. Cigarette butts were thrown from balcony above us littered our beach walkout area, called hotel to ask them to resolve issue, butts were not cleaned up and no follow up was done. Really disappointed to splurge on a holiday only to feel ripped off. Take some lessons from Moon Palace resort. True 5*! Trip Central agent Did not get back to us on numerous inquiries including how we redeem our $150 excursion bonus. hotel knew nothing about the 12 days of Christmas bonus even though it was on Sandals website and our booking confirmation. Our inquiry was finally resolved by another agent on day 6. Did not have time to book anything due to timing, lost out on voucher. Managers of the resort need to step up and actually manage. Our travel agent should have followed up on our questions, numerous emails and voice messages sent with NO reply’s. Will not return to trip central or Sandals. Big disappointment.

Beautiful resort, well maintained and clean and safe. Food was very good and servers were very polite and attentive. Lovely beach and nice pools. Went scuba diving from Aqua centre. Staff were very nice, unfortunately the coral around Antigua is bleached, sad to see. Great dive boat.

The resort was more contained with everything within walking distance...quiet pool, party pool, restaurants, lobby, rooms and beach. The grounds and beach were pristinely kept, and the staff was friendly. Food was okay, but to be expected for most resort chains. Compared to newer Sandals resort, this one is showing its age a bit and could use some overall updates. Overall, a great vacation!

The Service was excellent especially with the Butlers. The jardiniere restaurant did not compare to the quality of the food at the Parisian in the Barbados. The buffet breakfast was not up to standards at the egg section As a cook was only using one fry pan and pot to do the eggs.

We give this resort a 5 star. Amazing service, food, WEATHER, drinks, entertainment. We would definitely return. Only downfall is the long drive from the airport to the resort. But the scenery is beautiful. If we were to do it again we would take the helicopter transfer to save us time.

The grounds were just stunning! The lazy river was surrounded by tropical vegetation. Felt like we were in the garden of Eden! Always room at the pools, hot tubs and beach! A very intimate resort with very nice restaurants. Kelly's Dockside had such a nice ambiance and the food at Bayside was always good! We were a bit surprised with the lack of fresh fruit. Staff was very friendly!

Loved every moment of our vacation. Resort was awesome. Staff were attentive and went above and beyond often anticipating our wants before we asked, Food was fabulous. Location was great. We will return again.

Sandals Barbados / Royal Sandals was the perfect venue for such a large destination wedding. The choice of a la Carte restaurants, the numerous bars/pools and fantastic staff made the week extremely enjoyable. Only negative was the 2 hours wait at the airport when we arrived.

Lots of great dining options and top shelf booze available. Grounds were plentiful, well manicured and had many great pools to relax around. Butler service was impeccable. Rooms have not been updated but they are clean and in good working order. Service could be very slow at times and we did experience hot water issues in room. Maid service inconsistent. Overall- a great option to experience Sandals on a lesser budget.

We enjoyed all aspects of the resort, the room was very clean and comfortable. The Food at all of the restaurants was very good. We especially enjoyed Kimonos and Soy. All of the staff was very friendly and accommodating to our needs.