This was our first trip to Costa Rica and are so happy we chose the Riu. Positives: - 45 minutes from the Liberia airport - newly renovated resort with spacious rooms and bathrooms - air conditioner in room worked very well - tons of poolside chairs and shaded areas - several pools - great water slides - poolside grills and ice cream shop - daily fridge refill of pop and beer - our room faced the adventure park so we were delighted to see several monkeys just outside our balcony daily - if wanting to take a tour, we highly recommend using Tours with Frank the Tank - get to the beach early when tide is low - wifi throughout the resort - resort is isolated but we liked that Negatives: - Beach is public, which is fine, except for the off-resort vendors that approach as you enter the beach area and approach the beach chairs - staff speak primarily and in many cases, only Spanish, so communication was difficult particularly for someone with severe food allergies - many buffet choices, but labels are inaccurate - they only take reservations for the steak restaurant, other speciality restaurants are on first come basis Overall, it was a great family vacation. Really enjoyed the resort, but the excursions really made the trip awesome.

They were closing for renovations at the end of August and they were just using out the stock they had. Fish was mostly tilapia. they just state Nightly entertainment with no other description. There was not much shade at the beach.

This resort is excellent. Nicely decorated and clean rooms. Buffet restaurant had a variety of food options with the Caribbean food being exceptional! The drinks were top shelf. The service impeccable and the entertainment was ‘very good’. Wish there was more Bob Marley Music but otherwise it was great! The beach and weather amazing. Beach did have a few rocks but if you bring water shoes it’s not a problem. Would definitely return!

The Resorts upkeep could have been better, the vent in our room looked like it hadn’t been cleaned in a while as well as the AC not working as intended leaving us in a hot room all week long not fun.

The staff were always super friendly. Entertainment staff was great. Maintenance staff very courteous and hard working. Kitchen staff were always helpful and the food was amazing!! No complaints here!

Nous avons passé des belles vacances, la nourriture, la pina colada , les activités et la plage étaient magnifiques.par contre, la chambre 2148 que nous avons occupé allait être meilleure si la sortie de ventilation n avait pas eu de moisissures. Bref, nous avons aimé notre séjour et c était la première fois que j ai vraiment profité de mes vacances.

A Truly Exceptional Stay Riu Palace Costa Mujeres is the kind of resort that reminds you why you travel in the first place. From the moment you arrive, everything feels effortless. Beautiful surroundings, impeccable service, exceptional food, and an atmosphere that makes it remarkably easy to slow down and simply enjoy being there. The beach and turquoise Caribbean waters are spectacular even though a little bit of problems with the seaweed, but what truly elevates the experience is the attention to detail. The staff are warm, attentive, and genuinely committed to making your stay memorable without ever feeling intrusive. The rooms are beautiful and comfortable, the resort is exceptionally well maintained, and there is an impressive variety of dining and entertainment options. Whether you want to spend the day by the water, enjoy incredible food, explore the area, or simply disappear into a lounger with a drink and a book, the resort delivers. What I appreciated most was the feeling that everything had been thoughtfully designed around one simple idea: relax. I have stayed at many beautiful places, but Riu Palace Costa Mujeres manages to combine luxury, service, atmosphere, and that unmistakable feeling of escaping from everyday life exceptionally well. Highly recommended. I would return without hesitation.

The single one thing that truly stand out since we started coming to this resort is it's staff. They are all super cheery, friendly and helpful. Every time we visited, it feels like coming to visit friends. The food here to me, is better than other resorts around the same price point. We love the buffet and we had our meals at the buffet 90% of the time. what can I say, this is our 4th visit this year, and we're already booked twice in September. Oh, and one draw that keeps me going back to this resort, the nightly performance of Jon Apont in the lobby. He is such a talented singer/pianist! I never miss his performance while I'm there!

I just got back from a week-long trip with my parents to the Riu Latino (August 2026). The resort is impeccably clean and the staff were all very friendly and helpful. The pools are very nice and the drinks are great. The food is average, nothing spectacular but definitely edible and there is a lot of selection at the buffet. The only issue we had is that my mother has limited mobility and uses a cane, so we were unable to take advantage of the beautiful beach as it is a long walk in the sand to the beach chairs and to the ocean. People tend to stay up late at this resort and wake up late, so there is no need to wake up at 6am to go reserve chairs at the pool or beach. Even later in the day, there are plenty of chairs available by the pool (I'm not sure about the beach as I only walked down once), and usually chairs with shade are available. There are plenty of activities going on throughout the day, which is a great way to meet people. The resort is secluded, so you need to take a taxi, an Uber, or a tour to go anywhere. The resort has one shop but since it is so secluded, the prices are very high ($26 USD for a bottle of sinscreen), so make sure you bring everything you need. I would rate this resort 4.5 stars out of 5 and would definitely consider going back.

Rui Latino is a modern, very clean resort that provides lots of entertainment with an amazing staff who provide excellent customer service. The food was good but be found the choices of entrees at the a la carte restaurants to be limited compared to other resorts we've stayed at. They have large water slides and activities all day long and with optional trips with provided transportation to sister resorts for Riu parties. We found that it was a long walk to the beach so as I have reduced mobility I wasn't able to use it. We were there in August and it was extremely hot to the point that the temperature of the pools was like that of a hot tub. At a different time of year and for a young crowd this is a fabulous resort.

This is a good hotel. The food and drinks were good. Reservations at restaurants were sometimes difficult but we got to try them all. The grounds were super clean The buffet had a variety of choices. Our waiter Alberto was super nice and always waiting for us lol

Very friendly and clean environment. Well-maintained and organized. Fresh food and delicious in all buffet and restaurants. Staff respectful, friendly, well trained. Beach area clean, but shortage in umbrella and most of them were broken.Overall pleasantvacation

This was an amazing family resort! From the beautiful well maintained and clean hotel, spacious rooms, to the Most friendliest staff, amazing bars and bartenders, delicious food, best ribeye steak, chefs KISS ?! Lots of pools, for adults, kids and family, fun activities and a gorgeous beachfront! I highly recommend this resort!

Grounds were expansive, well kept, and very lovely. Our family group of 15 all had activities to enjoy from the kids waterpark to the adult only bars and pools and we all loved the foam party and the neon party and especially the viewing of the World Cup games and celebrations. The steakhouse had the most delicious steaks and the Liberia restaurant had great selections. Near the kids slides and pool the tacos were a hit with everyone as well as the ice cream “store”

Such a lively, friendly, and clean resort! Beds were comfortable, staff always friendly and willing to help with anything. Entertainment was constant of you wish to join in. Areas of peace and quiet if you didn't.

I’ve been to many resorts in my time travelling and hands-down. This was one of the best from food to entertainment to just all-around great atmosphere. I recommend this resort to anybody especially with kids lots to do on the resort and I will definitely be back.

The RIU REGGAE was a great hotel recommended by our lovely agent Joanne L. from tripcentral. This hotel was perfect for my husband who walks with a cane. The rooms were accessible by elevator. The walk to the Buffet (Breakfast/Lunch/Dinner) was short as to the entertainment stage, bars and beach. We loved the fact that the beach to the left of the property was gradual entry. The staff at the bars and dining area were friendly and attentive. The only thing we had an issue with was that both of us sleep with a cpap and there was only one outlet between the beds. We asked front desk over two days for an extension cord as we didn't think to bring an outlet tower. Both days they said they would ask maintenance and call us. At one point they wanted to bill us for the extension cord if they found one. We didn't bother and found a solution by unplugging the coffee machine thankfully the cord were long enough that it worked. The follow up and solution would have been the only issue we experienced with Front Desk. Overall, we loved the beach and the pool bar. Comparing it to the other RIU property we have stayed at. If your not looking for glitz and glam but a great relaxing time. This is your place.

Something for everyone in the family. Waterpark was fun! Rooms were nicely updated, food options in big buffet were good and the Steakhouse restaurant was excellent! Lots to see and do nearby too - do not have to travel far from the hotel which was great. First trip to CR was a success!

this hotel was huge, plenty of lounge chairs, plenty of restaurants, huge buffet. many rooms lack air conditioning, we had to request a different room 3 times, eventually we got one that if you kept the blackout blinds closed with the ceiling fan and ac, you were able to bring the temp to 24 degrees. we slept comfortably as the bedding was thin and light. showers were huge, stingy on the shampoo, the staff works 12 days on 3 days off so they seemed tired. when we tipped some staff member we got better service, but at first they barely looked us in the eyes. the beach was beautiful, no seaweed, huge waves super fun jumping and splashing into the waves, i enjoyed the monkeys and parrots on the beach. dont do the saona beach excursion it was filled with bees and you spend most of the time in the car and on the boat, takes forever to get there. you had to take a shuttle to riu palace to enjoy the wild theme parties, the hotel itself was kind of boring at night. overdose of bachata music and performers. the activty pool and calmer pool had two speakers going at the same time, that was super annoying its like my ears had no idea where to listen. buteventually our super nice pool server said something and suddenly we had bachatta at the calm pool and regular top 40 at the activity pool. legit felt like two ipads blasting the same time.. mbut once we said something it changed instantly so that was appreciated.

Nicole was fantastic to work with! She took the time to find several vacation options that fit our budget and helped us choose the perfect one for our family of five with three teenagers. We just got back from Riu Tequila in Mexico and had an amazing vacation! Nicole was friendly, responsive, and made the entire booking process easy from start to finish. We highly recommend her and will definitely use her again for our next trip.

We just spent two weeks at this resort. We had an amazing time. The food was great, the animation team (Brian, Gustavo, Memo, Janet, Lizbeth, Anya ) was exceptional. Everybody went above and beyond to make sure everything was perfect. We would recommend this resort to everybody.

This the 2nd time we stayed at Riu costa Rica and then in Punta Cana We were given a room where the toilet and the phone did not work.they were kind enough to change our room But here also the air con did not work although it was scorching hot.outside. we reported.the matter 3 times to the reception and.nothing was done until our return date after 7 nights. Not a gteat stay. We also got a.long hair in our food. Just imagine.

This is the 4th time we've been to this resort. It's been one of our favourite places to go to relax and enjoy the beauty of Costa Rica.The resort is closing down in August for 6 month for renovations and they have let a lot go. Our first room was a maintenance nightmare, closet doors wouldn't close the main door to the room and sliding glass doors wouldn't lock. The fan made a terrible noise and the sink backed up with water. There was a lot of wear and tear in the room. The manager moved us to a different room, we still had a few issues there but it was much better than the first room. It's unfortunate that RIU allowed the resort to get so run down. We spoke with people that had been there for the first time and they have no intention of going back. Food was not the same. The RIU Guanacaste has been completely redone and looks fabulous. But it's huge there must be over a 1,000 rooms, plus they've added a Water Sports Centre with a lot of jet skis..which makes for a busy noisy beach.

We had a good time at the Riu Republica last week. Airport transfer took a while because there were so many drop offs and we only got to our Riu after almost 2 hours. Check in was pretty quick. However I’d like to point out that we were sharing a room with our daughter( 3 people) and the check in guy said they only had twin beds and those would be really small and cramped!! He suckered us into paying an extra US 130 for a king and single!! Totally our fault for falling for this and not trying to check the room first!! Anyway just a heads up in case anyone else is in the same situation. The beds are big enough for 2. Room could need upgrades but when our AC leaked they came promptly to fix it. Bar was always full, room was cleaned, but sheets need to be changed. We were there for a week!! No complaints about the food or restaurants. Jerk hut was amazing!! Beach was great and we were very lucky to experience sargassum(mildly) on just one day. Pools were good, water park a lot of fun and service all round was very good. Staff were friendly and polite.

The hotel is beautiful, great rooms, excellent food and friendly staff. The pool and grounds are well maintained. Variety of dining options and high quality buffet. Sea view rooms are well appointed,clean and spacious. Tripcentral staff very helpful with booking and providing additional info about the area,tours etc Beach area is public and less attractive.

Hotel and resort is amaising very clean and nice arangements . Superb garden and pools. Food excelent. Drinks like every resort try local resources, The only anouing is the marichis bands . They come like 4 or 5 bands to the beach from 1pm till 9Pm and they all play at same time different songs that it become o big noise all afternoon. I understand is public beach but they have to do something about it. The lifeguards I think are a bit to protective will kick you out of water even 2 feet high sometimes.

Recently stayed at Riu Club Negril for 7 days and had a fantastic experience overall. The resort was beautiful, very clean, and the service was excellent. Check-in was the fastest and most efficient we’ve experienced compared to resorts in the Dominican Republic and Mexico. Our room was in Villa 2 on the second floor with a full beach and ocean view. It was clean, spacious, featured modern furnishings, and had a VERY comfortable king-sized bed. The food was great with plenty of variety and no shortages. Everything we tried was delicious, and the steakhouse was excellent both times we visited. The grilled jerk chicken and taco spot near the main pool are absolute must-tries. We aren’t really pool-lounger people, so we spent every day at the beach. Bob’s Bar was AMAZING! Drink service was quick throughout the trip, and every server was fantastic. The beach was kept very clean. My only suggestion would be more frequent raking to help reduce sand fleas. Booking with Captain Charlie and his team (Luke) was easily the best excursion decision we made. Although not affiliated with the resort, he honestly should be. Safety was clearly a top priority throughout the experience. He picked us up directly from the beach near the Scuba Caribe hut on a glass-bottom boat. We started with open-water snorkeling, with gear and life jackets provided, then visited caves before heading to Seven Mile Beach where we had time to walk, swim, and relax with loungers and an umbrella. We finished at Rick’s Café to watch the sunset before returning to Riu. Keep in mind that food, beach loungers, umbrellas, and drinks purchased away from the resort were at our own expense, so bring extra cash. Another important tip: bring bug spray with a high DEET content for evenings both on and off the resort. Natural bug spray doesn’t cut it, fair warning. Overall, we had an amazing trip and would absolutely return.

This resort is average at best. It is newer and quite clean. Most of the staff were friendly and helpful. The room was prepared nicely and the housekeeping staff always did something special for us. We weren't satisfied with the view even though we paid extra for Ocean View. The view is mainly of the courtyard. To see any of the ocean, you need to go onto your balcony. The air conditioning was very loud and made it difficult to have a restful nights sleep. The food was average and the same almost everyday. We didn't go hungry at all. There was a bounty of food and options but limited gluten free. Kulinarium restaurant was not good at all and the power went out for 30 minutes while we were dining there. They asked us to leave without serving us our dinner so we left and then the power came back on so we returned to the restaurant but the staff didn't seem to be so happy. We were not impressed with the meal. The steakhouse was the second worst of the restaurants. It was way too bright and loud inside. The ribeye steak was all fat. The Asian restaurant was a buffet style and we ranked it third worst. We enjoyed our meal at the Milan Italian restaurant and we went back a second time. We never went back to any of the other restaurants. The buffet was a somewhat better option than the restaurants. We enjoyed the lobby bar before our dinners but the mosquitos were terrible at night and made it hard to enjoy a drink or two in the open air lobby. The pools were decent. We enjoyed our time around one of the quiet pools which is right next to the waterslides. It was much quieter than the other pools which tended to get very loud and rowdy as the day progressed. We went down the waterslides once during our stay. It is something different that other resorts don't have. People seemed to enjoy going on them. The landscaping is very sparse. The building itself looks very bland. There is zero character. It felt as though we could literally be anywhere. It was so nondescript. We love going to beaches but not this one. We were charged a beach cleaning fee when checking into the resort that we had to pay by credit card. There was tons of seaweed which they tried to keep cleaning but it just kept accumulating. The tractor would pass by all the time and we would smell the strong gas which polluted the air. Walking from the building to the beach was difficult as we had to walk a very long way through deep soft sand. There were no washrooms by the beach. The ocean had lots of seaweed and actual human feces on more than one occasion. It was so bad that we stopped going to the beach altogether and decided to stay by the pool instead for the rest of our vacation. It was disgusting and shocking...something we have never witnessed before in other resorts in Mexico or anywhere else. We think this Costa Playa Mujeres area has a big problem. The entertainment was average and typical. Nothing really stood out to us. The type of guests at this resort ranged from late teens to elderly but the majority was a younger crowd who liked to party and get wasted. We felt it was very ghetto and trashy at times. We observed many incidents of people getting completely intoxicated and falling down, passing out, needing medical attention, screaming and yelling, being pushed around on wheelchairs, fighting with staff and even the police had to come one evening to deal with guest/staff fights. Overall our time at Riu Latino was not worth remembering. We will certainly not be back. There are so many other places to go which are far better Save your money and go elsewhere.

This was my first time staying at a Riu and I would recommend this resort. I’d give the location top marks. Situated in Bloody Bay, this little cove north of Seven Mile Beach was perfect. With only 5 resorts, it was peaceful and the beach and ocean were the best I’ve been to in a while since there was very little sargassum. My only complaint would be the lack of shade - you needed to get up early to get a spot under a tree which was the only shade available. Grateful we prefer the beach since the hotel had three small pools side by each that were only 4’ deep. The staff were great and service was top notch. The food in the buffet started off good but by the end of the week the quality wasn’t there and we ended up sticking to the same food for most of the week. We tried only one à la carte, Italian, which was pretty good. The rooms were nice and the grounds were very clean and well maintained. We’d definitely come back!

The rooms were very good. The grounds were immaculately kept. The staff were constantly cleaning, wiping down, etc. Shout out to Gary and the other servers who were very hard working and pleasant. The buffet restaurant was outstanding! In addition to the Jamaican station which was there every day, there was lots of fish and seafood, Italian food, asian food, etc. There was a juice bar, good selection of fruit and extensive salad bar. There were even vegan burgers, and other vegan options like curried chickpeas, lentils and the best stewed peas I ever had (its stewed red beans), which I ate every day! Thanks to Osheen at the Sports bar who made my special coffee every morning with a smile. The Riu entertainment crew were on fire every day with pool games, excellent exercise classes (shout out to Anna banana), and evening entertainment. Last but not least, kudos to the Riu corporation for its strong sustainability initiatives! The AC was centrally controlled - you could not crank up the AC, but you didn't need to. You could control the fan speed, and that was good enough. There was no disposable plastic - the coffee cups were recycleable (take note Tim Hortons and others!), the other drinks were served in reusable glass or reusable plastic cups. There was a large and long open verandah with lots of couches, tables and chairs, so guests could sit and chill and chat and play board games. There was always a strong breeze blowing to keep it comfortable. I highly recommend this resort!

Well Riu did it for me thank Riu Jamaica for your friendly smiles clean grounds and I mean clean everywhere you are you will see it food so much just Awesome and to Genius well he is amazing funny dude everyone are so sweet it made a really good time

The experience was terrific right from the very beginning. Our greeting at the front desk was warm and we were given a map and explanation of the hotelier rooms were not ready since we were early arrival but we had use of the hotel and our bags were secured We loved the choice in pools for whatever your entertainment wishes were The family pool The party pool or the activity pool you had lots of choice The entertainment team kept It Lively The client experience was perfect The cleaning staff kept The place immaculate The bar staff kept Your drink Full and the kitchen staff kept our food choices too Many to pick The beach was beautiful Even though Mother Nature had plans for the sargassum

Our first time at this resort and we loved it. The grounds were beautiful and well maintained. Our room was a good size and the fridge and bar was well stocked. Lots of food choices and plenty of it, you won't go hungry. Bar services were top notch, and they do not water down the drinks. All the pools were great, and we had no trouble in getting a lounge all week. All the staff were top notch. The nightly shows were fantastic. We highly recommend this resort.

My Friend and i spend an amazing week at RIU Palace costa Mujeres and loved every minute of it The room 3156 was spacious and bright, comfortable location, easy access to all amenities . Service was top notch , very attentive staff everywhere. The resort itself well maintained and super clean. Food was plenty and good variety, we were not hungry. Delicious drinks at the bar. Beach was big good for walking, plenty of beds. 5 big pools if you prefer a different setting. I would definitely come back for my next vacation. Thank you Sandra, Tripcentral Agent, recommending this resort to us.

Clean and friendly . Everything accessible . Great pools, clean beach. The best thing for us was - no a la carte reservation and no seating arrangement at the buffet. It made our stay comfortable and flexible. Great fun activities such as sport classes and fun planned events such as foam party and more

We went to the Riu Bambu for the beginning of May. It is a medium sized resort in good condition. There were several a-la-cartes, but we found the buffet was the better place to go. Our group of 5 was made up of older adults, 34, 19 and a 7 year old. We all found the resort to be good. Kids entertainment was okay but did not seem to be to present through the day. It probably was more of a day care. The resort had small kid water parks and a much larger one at associated to the adjacent sister resort. There was also an "off resort" disco which was quite amazing. No charge to go and well guarded / supervised. It had a could of shallow pools, they did the bubble party thing with modern largely international dance music. Definitely drew the younger people from other resorts around the area. It was free to attend and drinks apparently were also free to Bambu clients. The ocean and beach were awesome. Shade areas available, largely tall palm trees that set a great ambience. The 3 pools were good. One was adult only with the swim up bar. Music could become overwhelming and loud there. Some showers for rinsing around the pools did not work. Food was okay, drinks were the typical syrups and lower end resort alcohol. Staff service we felt was pretty good with most the resort people we dealt with.

This was the first time we returned to the same Hotel Riu Latino, Plaja Mujeres. Unable to book online with Tripcentral, we called and asked for assistance. Our travel advisor, Sandra De Faria, was incredibly helpful from start to finish. We truly appreciated her professionalism and her willingness to quickly resolve price issues that occurred during payment. Thank you again for the patience and attention to every detail to organize our great vacation. The fact that we returned to the same hotel, demonstrates the previous positive experience a year ago. The resort was modern, the staff were friendly and attentive, the rooms were very clean and comfortable, and the food selection was excellent with lots of variety every day at the buffet and specialty restaurants. The beach and pools were beautiful, and there was always entertainment or activities going on. Overall, it was a great value for the price, and we would definitely recommend this place to our friends and family.

The resort has everything you need, clean and modern rooms, good food, good daytime entertainment and at night. There is a pool for every adult. Quiet and laid back pools or party pools or in between party and laid back. The RIU app is great, informs guests about all the organized activities. I enjoyed the yoga class, dance lessons and abs class. The staff were super friendly and attentive. I have nothing negative to say about RIU Latino… I will go back again and refer to my friends and family.

Great resort in Guanacaste province, Costa Rica. Very nice, modern rooms with balconies. Rooms were spotlessly cleaned everyday by hotel staff. On the whole. this was probably the cleanest resort my wife and I have been to and will definitely be returning some day. We really have nothing major to complain about. Fantastic service, food and drinks. The restaurants were all good, except for one in my opinion. The one a la carte I'm referring to is the Mexican restaurant Algave which didn't match the standard of the hotel. I am not alone with this assessment as we noticed that many patrons never stayed very long and many plates of food were hardly touched. Very disappointing to say the least as we had high hopes following dinner at the Steakhouse the night before which was outstanding. The amenities were all very good. The pools, pool bars. lounger availability were all top notch. Nightly entertainment was top notch for both the kids and the adults. Staff was very friendly and accommodating. All in all, a great vacation. We will be back.

Just came back from 7 amazing days at Riu Palace Kukulkan and everything exceeded expectations! The food was delicious with so many great options every day, the grounds were beautiful and spotless, the rooms were modern and comfortable, and the beach was absolutely stunning. Such a relaxing and fun vacation — would definitely come back!

Very nice vacation. Everything was very good, food, service, location, beach, room very clean. I have intentions to return and stay longer at least 10 -14 days, in future, when will be possible for my family.

Had a week at Riu Palace Costa Mujeres in May 2026. Everything was great starting from smooth check-in ( all our requests were fulfilled without any problems). The food was great, we were eating mostly in buffet since it was easier to find options for our 9-year old son. The Pepe’s burger and hot dog spot at the pool area is great- freshly made burgers, hot dogs, fries every day from 11.30 am till 5 pm. We really enjoyed different special drinks made by bartender at the coffee/main bar area. Those dinks were spot-on, every night they were making something different. Live piano and saxophone music players were absolutely amazing. There were great shows as well every night from 9 to 10 pm, il Divo show was especially amazing. Water park with the slides is must-have for kids, very clean and very well supervised by lifeguards. Beach is stunning, wide, clean, lots of shade from palm trees. There was unfortunately waves and seaweed but that is problem for all the Caribbean destinations. But stuff is working non-stop to clean all the seaweed. Pools were great- very clean and well maintained. Room was very clean, mattresses are new and very comfortable as well as pillows. You can also request a privacy screen for your room because of the way it designed (the shower and sink area are exposed to the view from room, so not the greatest layout), but the privacy screen will do the job to keep it private. We had only great experience with staff, everyone is very attentive, kind and making your stay smooth and enjoyable. Resort is more quiet than Riu Dunamar (where they have lots of parties), which is great for families with kids.

Hotel grounds were beautiful and the rooms were very nice. We didn’t like location of the original room we were in and they accommodated us with different rooms with no problem. For the most part the food was good especially at lunch and dinner but a bit repetitive. Breakfast was lacking a lot especially bacon. Service was good at the à la carts and the reception however, it at was terrible at the buffet. We had to wait a long time to even get coffee in the mornings and at times we had to get it ourselves while the managers stood around. No service at the pool and the room sometimes was not cleaned properly, With all this being said I thought the resort was beautiful just needs some improvement as far as service. If not for the service I would give this resort 5 stars

We loved our stay here! A family with two adults and two kids. The food was great; the grounds were beautiful and the view spectacular. Not too busy in May and we always found a spot in the shade near the pools or the beaches. The grounds are quite large so there were very few lines for food or drinks. My kids had a blast on the on-site water park and had so much fun in the waves. You can't beat the sun setting over the ocean every single night.

Everything there was fabulous and I definitely would recommend the RIU Tequila to anyone. The staff, the lobby, the nightly entertainment, the restaurants, the beach. Definitely 5 star plus. Will definitely book with the RIU wherever I travel in the future!!!

Advise: Transportation from the airport to the resort may present a problem. Make sure you are on the shuttle list, otherwise, it will cost in excess of $400.00 for transport to and from the airport. There is shuttle service to and from the beach or if you chose to walk it will take approx. 15 minutes. I should state that the shuttle airport/resort thing maybe an isolated event. The travel agent is working to to resolve the matter.

All in all, the Riu Palace Costa Mujeres was a great resort. Will we return? Not sure. It’s approximately 45 minutes to an hour from the hotel zone and the city bus doesn’t go there. We were there for two weeks mid to end of April 2026. This was our 6th stay at a Riu resort, first time at a Palace. The perks of a Palace are worth booking at least once to give it a try but it comes at a cost. We noticed an upgrade in the alcohol brands and at the a la carte restaurants. The classic Riu’s were good too. It all depends on how much money you want to spend. We booked an ocean view (sea view) room (not Elite). The room was bright and roomy but too far from the beach. The ocean view rooms are located on the 4th floor above the lobby. We never heard people walking in the corridor and never heard anything from the rooms beside us for the entire stay. The ocean view from the spacious balcony was nice and we could see Isla Mujeres but that was it. No other scenery, just the ocean (which was beautiful). If we return, we would request a partial ocean view facing the hotel zone. We had issues getting two clean facecloths multiple times during the first week. My husband requested more facecloths on the app, which housekeeping delivered quickly. Another time I submitted a request on the app for more hangers and two clean facecloths. Housekeeping dropped off one facecloth and no hangers. We ended up going to the front desk to tell them what was going on. This is also when I asked if there was anything that could be done for our uncomfortable mattress. I could feel the mattress springs against my bones. Housekeeping added a thick’ish mattress pad which helped some. It’s definitely time for the hotel to look into the condition of the mattresses and to replace them. The mattress we had at the Riu Caribe last year was perfect. A few days later I had to submit another request for facecloths on the app. This time I mentioned that there were two adults in the room and that we require two new facecloths each and every day. When we put our dirty linens on the floor to be replenished, I made sure to lay the facecloths on the floor separate from the towels so the housekeeper would clearly see that we needed two clean facecloths. We tipped well, every day! We didn’t have linen issues at a different Riu that we stayed at in 2025. If kids annoy you, don’t go to this resort. I could comment on the parents not teaching their spoiled children right from wrong, but you know who you are. Enough said. The sargassum was relentless. We’re beach people, we love the ocean. Out of the two weeks that we were there, we swam in the ocean less than 6 times. Very disappointing. Not the hotel’s fault. We’ll go to a different country next time. Beach loungers were always available. We wish there was more shade on the beach. The palm trees did a decent job but we had to move the lounge chairs to dodge the hot sun. We prefer palapas as they provide more consistent shade and protection. Watch out for palm tree roots in the sand. Be prepared to go up and down 75 steps each time you head to the beach or pools if you’re taking the stairs between the buffet and Square Garden/Cappuccino. We certainly got our steps and squats in over the two weeks. The entertainment staff were phenomenal. We would say that this team of very hard workers are the best out of all the resorts that we’ve been to over the last 20 years. The Entertainment Supervisor Emmanuel deserves recognition for leading such a great team. He was very nice and personable. We played games on the beach lead by Kevin, Dehsi, Alexis Sexy Sexy, Rebecca and another gentleman (can’t recall his name). Hi Dehsi…we miss you already. The entertainment staff were very consistent in following the games on the schedule which was great compared to a different Riu. They played at the beach, by two different pools and by a small sandy area along the walkway at the end of the stairs. They also played bingo in the late afternoon by the adults only pool. The buffet servers and chefs work hard. Everyone was very attentive. The first few days we sat in the open-air section but as the temperature got warmer, we ate inside the air-conditioned sections. We found that there were fewer screaming kids in the A/C areas. Rosario and her team were great as well as Jorge and Albert. We only went to two of the a la carte restaurants, The Steakhouse and Krystal. We went to each a la carte four times over two weeks. The food and the servers were phenomenal. Parents…if you’re going to bring your children to an a la carte, please teach them some manners and stop pretending they’re not with you. Let them know that it’s not ok to scream and cry like they’re at a playground. We went to Square Garden every night after supper. We always tried the mocktail of the day (with alcohol added) from the special cart. The servers are very talented. The specialty drinks were amazing. The bartenders Miguel, Andre, Mayu and Maya were entertaining and super nice to chat with. Miguel and Andre are the absolute best! We’ve never seen bartenders work as hard and efficient like they were. We were very impressed by them. We often sat in Isabel’s section. She’s an amazing server, always on the lookout if you need a refill and often checking if you’re OK or if you’d like some snacks. The staff from Square Garden made the most of our stay. They’re genuinely happy to be there and to be friendly with the guests. We didn’t go to many of the shows. We went to the Monday night crazy show twice. It’s a 45-minute show which was extremely funny and entertaining. They do games with guests on the stage and karaoke. The reception staff and the bell boys were very polite and accommodating. There’s nothing to do in the lobby except wait for your shuttle or sit and read or relax in the air conditioning. Lounge 24 is off of the lobby but you need make your own drinks. Good spot to grab a quick snack when everything else is closed.

The palace resort does need up grades. But we did have a great time. A large group can’t be taking over the pool area . We encountered the Red Hat Society Ladies -117 ladies. They were loud and disrespectful to other guests. This type of group needs to book a conference centre, not a resort . This group of ladies were out of control. Making me and my family uncomfortable.

Ri-U?- Not for me I start with saying I am a 40 something female solo traveler that has stayed at many resorts, so that may alter the review. I had never stayed at a Riu before, and probably wouldn't again. However this was a recently renovated resort- no complaints about most of the cleanliness (often no toilet paper and sticky walk along pools), but for the most part they were doing their best to keep up. It was very busy and loud, but the staff seemed to do their best to follow the crowd- although I didn't notice any poolside service- basically a serve yourself system, but no shortage of bars to be able to do that. Cons: -the food is mediocre at very best. I looked forward to going home for fresh food-which I have never yearned for in Mexico before. Every meal every day is a very limited buffet and the same thing ad nauseum. Very dry and overcooked meats swimming in seed oil (I prefer animal based diet so this was disappointing, but not surprising) and cold. The life is sucked out of it so there's not an ounce of moisture to even keep it warm in a ceramic dish under a lamp. -there are 5 restaurants and they rotate which ones are open - you CANNOT reserve. You must line up at 6pm and luck of the draw If they are full by the time you get your shot or you've wasted your hours. After 3 nights of standing in line BEFORE 6pm, I got a buzzer and was seated at 730pm one night, and 830pm the next time. Not worth it in my opinion, other than the cut of fat I was served was warmish-definetly not hot. (I only tried the Steakhouse as the others were either closed or the menu was not anything I would be interested in) -not much for activities unless you are a child. Quite boring if you are into being entertained or taking classes. (The Fit instructor for stretching and such is great, I recommend doing those programs when offered) -coffee machines are often down so if this is important to you (it was to me!) You'll be walking some loops to get some or find a cup -there are 4 rectangular pools separated by lounge chairs, nothing exciting- none of them over 4ft and the water is super warm and unrefreshing. (I am 6ft tall so water just above my thighs is just annoying) -smooth tiles everywhere- ridiculously slippery! Seen many falls, super hazardous -the smell of their 'natural zen' chosen air freshners and soaps will overwhelmingly waft you in the face every time you open a bathroom door- to me it's disgusting, but that's a matter of preference to natural or unscented cleaners (also, if your coochie is sensitive, the toilet paper is bathed in it) -speaking of toilets, whoever designed a square bowl gets a D- (it's very ?y) -Big Brother is watching everywhere ?  PROS: -if you have mobility issues, it would be convenient location because it's all one place, nothing to explore to find scenes or ramps (good non slip shoes are a must) -as mentioned above, the Fit classes are decent (Arranza is a gem) -it is newly renovated so still clean and in good shape -you will never have trouble finding a lounge chair, there has to be over 1000. That's the view. Chairs. Everywhere. -the sand is hot, the ocean is warm (this time of year), and conveniently located right outside the resort -you can walk to Bucerias in under half an hour by following the path, it's quite pretty when you get to the end of the strip and into the garden EXTRA INFO: I don't drink and I don't do the night life, so not sure about alcohol or White party- it was very loud a few nights with young people drunk and screaming, but the shows themselves are pretty quiet- you have to sit under the stage or you can't barely hear at the back. (I'm ok with that!). Same shows must rotate the whole strip because I haven't been to this side since 2024, and the Grand Palladium in Punta Mita had the same ones. If you enjoy lush scenery and greenery, great food, animals (who doesn't like a lizard to join you once in a while!) or hidden trails to enjoy some private zen and nature - this is not the resort for you. If you are new to traveling, have kids, mobility issues, just wanna have a "good time"- Riu Jalisco might be your fit! All in all, it was 'ok'. One of the cheaper getaways so I can see the appeal, But I wouldn't be in a rush to come back any time soon. HEADS UP:  Pink tarp massages outside the resort are a little bit cheaper than the resorts ($500 pesos and Riu is $630) It is an ok massage, I went twice and would have booked a third, except- I can't prove it of course, but I am 99% sure my change purse was stolen there because I literally went from my room to the massage, and then it was gone. I unfortunately had quite a bit of money and my room key in it because the plan was to pay for 2 massages and grab a couple souvenirs before my last day. The front desk manager said that was not uncommon occurrence. -Taxi prices are exuberant!! Get someone to call you an In-drive or download APP and get picked up outside the gate. Literally ¼ of the price.

This hotel is very clean, staff very friendly, they are always going above and beyond Food is very good all restaurants try to meet all requests We have visited at least 16times various RIU it would be nice if they changed the menus We have gotten to know many staff personally and they are tge best

The people that run and work at the resort are the best. All very happy to assist you have a good time. The grounds are neat and tide and clean. All our meals were great, hot and fresh. Fun place to be for all ages. 10 out of 10

Upon walking in the hotel the views were great. The room also looked great minus the minor panelling chips however, there were many mosquitoes as I don’t think there are any systems in place to deter them. Every night I killed at least 6. In addition to that our tissue box never got refilled once it was empty and I noticed that the soaps both in the room and public bathrooms did not get replaced either. A lot of my family ended up not feeling well by the end of our stay so I am not entirely sure if it was the food or the bars but it was very unusual for all of us to experience similar symptoms. The pools/beach and entertainment were great

Hotel,the grounds,washroom and hotel rooms all very clean. Can always find something to eat at the buffet at breakfast, lunch and dinner. Has dinner at all the restaurants. Least favorite would be the Steakhouse. Pool side grill okay. Found all staff very friendly and helpful. The is not a easy walk. Seaweed is a problem, not pleasant for swimming. No place to shop or even vendors on the beach. Only the hotel shop. Transportation to and from the airport was very poor. No bus for us on arrival. Close to 2 hour wait at the Cancun airport.

Almost everything about this resort is fantastic. The food was great including the presentation, the entertainment group was enthusiastic and amusing and the shows were wonderful although some were a bit too loud but still enjoyable. Our room was clean and the cleaning staff worked hard at keeping this standard. The beach is long... covering all 3 Riu resorts. Would recommend water shoes as there are areas in the ocean covered by weeds. But overall had a great time. I do have 2 complaints though and that is although this resort is 5 minutes from the airport it does mean that it is very noisy with the planes flying overhead quite often... especially on weekends. Loud enough that conversations need to be paused until the plane has passed. And lastly, the tap water is not drinkable and water and bar fridge is only restocked every other day. Having said that, if water is required it is easy enough to get from the front desk. Just wish the water, was delivered every day. Due to the close proximity to the airport and the accompanying noise I unfortunately would not recommend this resort. If that isn't a problem for you then you'll have a great time.

Just got back from a 2 week couples vacation The resort is so beautiful and clean loved everything ,especially the staff a few people that really stood out and went over and above for customer service was Vencinca at the buffet restaurant Luz at the beach towel exchange , Coral on the entertainment team and the bartenders at the la Cantina bar best bar and drinks there are only 2 things I would change that this resort first is bring reservation system back people don’t like standing inline for an hour plus for dinner on their vacation and second one is having poolside waiters for getting drinks this is the first resort I’ve been too that doesn’t have it overall we had an excellent time the food here especially at the steakhouse and buffet is amazing

This hotel was top notch. The staff was so pleasant and obliging. Always greeting with a smile and “Ola”. Their hard work did not go unnoticed, especially the outside workers. Our rooms were so clean. The ground’s immaculate. Pools well looked after, all bar service amazing . Beautiful resort. Been to many resorts but by far the best food at this resort. A fantastic vacation for sure.

This hotel was top notch. The staff was so pleasant and obliging. Always greeting with a smile and “Ola”. Their hard work did not go unnoticed, especially the outside workers. Our rooms were so clean. The ground’s immaculate. Pools well looked after, all bar service amazing . Beautiful resort. Been to many resorts but by far the best food at this resort. A fantastic vacation for sure.

We would rate the hotel a 5 star! The hotel was excellent and always spotlessly clean, the staff amazing and always pleasant, happy and helpful and the food was great! The beach was very clean and the pools amazing! Everything exceeded our expectations and we will definitely visit it again and recommend it to our friends! Thank you!

My recent Sunwing vacation to RIU Ocho Rios in Jamaica was absolutely amazing from start to finish. The entire experience was smooth, enjoyable, and perfect for a family getaway. Our flight out with WestJet went really well, and the free Wi-Fi was a huge bonus—it kept my 5-year-old happily entertained throughout the journey, which made a big difference. When we arrived, the tour operator, Nexxus Tours, was ready and waiting for us. They quickly got us organized, onto a bus, and on our way to the resort without any hassle. A special thank you goes to Nekoda, also known as “Koko,” our host. He was incredible from the very beginning, taking great care of us and making sure we had the best possible experience. His kindness and attention truly stood out, and he left a lasting, positive impression on my 5-year-old. Thank you, Koko, for making our trip so special. Our stay at the RIU was also excellent. The staff across the board—from check-in, to housekeeping, to the restaurant teams—were all friendly, welcoming, and a pleasure to interact with. The resort itself was clean, well-maintained, and very family-friendly. Overall, I highly recommend this vacation. It was a wonderful experience, and we came home with great memories.

My husband and I love visiting the Riu Emerald Bay, it just feels like our second home! The staff are very welcoming, friendly and hard working, housekeeping never stops cleaning diligently and front desk staff are amazing and very accommodating, their knowledge of English truly inspiring. The hotel grounds are just beautiful and immaculately kept and the restaurants are numerous with plenty of choices for all tastes. Our room is always kept fresh and clean with welcoming little "towel animals" to greet us every day. I would have to say the only real complaint we have is there are no English channels on television except for two news stations. Often, after a tough day on the beach and a delicious dinner, it would be nice to watch a movie on television in English to finish the evening. The televisions we have had here throughout the years we've been coming have their HDV ports damaged, so we were not able to use our firestick as a backup.

So we stayed at the Riu Palace Pacifica 7 years ago and wanted to compare after the renos and changing to an adults only. The staff at this resort was exceptional, everyone seemed to be enjoying their jobs which makes for a wonderful atmosphere. The rooms were very nice, bathroom with large walk-in shower. AC was quite quiet and worked well. Nice balcony and we found the bed comfortable. Food was excellent at all restaurants, buffet and pool area. Drinks were very good..we tried many. Pools and grounds were well kept. Something to note was this resort was truly accessible, we watched many people with limited mobility enjoying the pool, restaurants and grounds, good on you RIU for considering this. Only small negative would be the large pillars blocking the stage for night shows from the sides, you need to come early and sit directly in front of stage to see. Very swimmable and walkable beach. 20 min walk to Buceries. All in all would definitely recommend and return.

Had a great time , The resort was very clean , friendly staff, food and drinks were great. No problem at the pools always chairs available. Lots of bench loungers . The beach was clean , no garbage … Will be back

Fantastic vacation, great room, food, pools, staff and ocean was so warm I practically lived there. Highly recommend for couples, and kids (separate climbing structure and pool, buffet had lots of choices for them)

We arrived with a party of 10 to celebrate my 70th birthday. Check in was quick and easy, rooms and resort were clean. All requests were accompanied by the efficient and friendly staff. Rooms were comfortable and the views were stunning. The buffet dining had something for everyone and the Al a cart restaurants were amazing. Pools were wonderful with great view of the ocean and beach. Really have no complaints about this resort and would definitely go back again

The hotel and staff were very good. That being said, there are 2 things I would improve: 1. Mention that the pool table in the Sports bar is an extra cost of $5 per hour. 2. The quality of the steak at the steakhouse. The steak was delicious, and sizeable, but very thin. A thicker cut would have been nice. That's about it. All in all, it was a great hotel!

We really enjoyed our stay at the Riu Tropical, beautiful beach. The grounds were well maintained and the staff were all so kind and helpful. The food was really good, many varieties to choose from. Definitely going to return.

We recently traveled with Sunwing and had a wonderful vacation overall. The resort itself was beautiful, well maintained, and clearly cared for. The maid service was excellent—rooms were consistently clean, and the lobby and common areas were spotless throughout our stay. The buffet servers and wait staff truly stood out. They were friendly, attentive, and provided great service everywhere—even on the beach. The food offered plenty of variety and was consistently enjoyable, to the point that we didn’t feel the need to book any à la carte restaurants. We also noticed how hard the maintenance team and gardeners worked daily to keep the property looking its best—it did not go unnoticed. Check-in and check-out were quick and efficient, and the airport transfer service was smooth and well organized. The beach was beautiful, even though we experienced red flag conditions most of the week. A special mention to the Nexus reps, who were very helpful and provided great recommendations throughout our stay. That said, one concern worth noting: during our stay, we had an unfortunate interaction with a front desk manager who was extremely rude and displayed what felt like intimidating and unprofessional behaviour. This left us feeling uneasy and somewhat unwelcome, which was disappointing given how positive the rest of our experience was. Overall, we truly enjoyed our vacation and would return, but we hope management addresses guest service consistency at the front desk level.

We booked two weeks at the Riu Macao in April 2026. It was very good. If you look at the resort website, there are no bad surprizes. The room was clean, well stocked with clean towels, the bar was restocked daily. The beach is exceptional. We did not use the pool but there are 4 of them. Pepe`s food at noon had some of the best burgers we have ever had. Food at The Patio was very good & lots of it. The coffee bar is great as well as The Cuban Bar. Ver Pleased.

We visited the Riu from April 13 to April 20th and had a fantastic time. The rooms were cleaned and tidy. The buffet food was very good. The beach was clean and pools were amazing. The staff were friendly but most of them will speak Spanish and did not speak English . I will rate this resort as a *****.

Very clean resort and rooms All the workers do amazing job.keep up excellent work I will most certainly be back to Stay again absolutely no complaints I will recommend to other people. Food was fabulous loved it very much

Positive. Always something to do at the resort. Food is not the best at all. Enough to eat and not starve but really not great. Rooms are outdated , ac doesn’t work well, water switches from hot cold and showers are difficult to have. Far walls to rooms- due to large resort. Would I go again, no . It was a nice stay but will try other resorts. Not easy to get things to room

The hotel was like a palace. Beautiful, clean, spacious. The grounds were beautiful and the view stunning. The food was amazing, however having to be gluten free I feel things could have been labelled better in the buffet. The staff and service was above and beyond.

Hello ? It was my second time at Riu Bambu, amazing resort, very clean, the food was fresh and great variety to choose from. Shows for kids and adults every night, lots of fun. Everyone is very friendly and helpful....going back again ?✈️

Pros Beautiful grounds Beautiful beach Beautiful rooms Excellent friendly staff Close to Ochos Rios Close to excursions Requests for room service are honored promptly Cons One very overpriced shop Tiny busy buffet with poor selection

The resort was fantastic; I realized I wasn’t an all inclusive person; but the service was outstanding even with one elevator down. I went on one excursion and it wasn’t the best; really a waste of time and money. The food was great!!

I had read some negative reviews about this hotel and was wary about staying here. However from the moment we pulled up to the resort to the moment we checked out, I was very impressed. The grounds, the pools, the rooms, the lobby! Yes, it is starting to show its age, people had trouble with the room keys etc., however we had no complaints. We were able to try all the a la carte restaurants, you just need to line up early. There was never any problem getting into the Italian restaurant at any time. The buffet was also very good. Food was abundant and so many options! The staff were also wonderful, so attentive. All in all we had a wonderful time!

Well looked after property and the staff were friendly and healthful . Lots of pools to choose from and different views to enjoy . The hotel room was spacious in great location with a view of the green space behind with monkys playing on the trees . Plenty of food to choose from . Overall we really enjoyed our stay there .JV

This resort is clean and well staffed with great service right from the start. The food here is absolutely 15/10. We really enjoyed the Mexican food options, fresh guacamole, and the seafood. We loved the sheer variety of food at every meal. The bartenders are awesome at both adult pools and it was never long to get a drink. The beach was beautiful with no problems finding a chair on the beach at all. Sometimes it was a little bit more difficult to find a chair at the pool, but we weren't too worried about that. Pepe's food was a great option every afternoon if you were enjoying your time in the pool and not wanting to dry off. There were great options like tacos, nachos, burgers, fries, hot dogs, etc. Along with the staff being very helpful and attentive I also found just everyone in general at the resort friendly and there for a good time. I usually go to adults only resorts but there were lots of families there enjoying their time as well. There are two adults only pools where we spent our time along with the beach. I thought everything would be crowded and we would have to wait for food and drinks but I can't say it enough. This resort was so well staffed that you barely had to wait for anything and there was always enough food and drinks for everybody. I also found with the amount of guests at this resort I never felt like it was crowded. If you're headed to this resort also try a "dirty monkey" at the bar as well as a round of "mini beer" shots with your friends! We will definitely be back and probably bring the whole family next time.

This resort is clean and well staffed with great service right from the start. The food here is absolutely 15/10. We really enjoyed the Mexican food options, fresh guacamole, and the seafood. We loved the sheer variety of food at every meal. The bartenders are awesome at both adult pools and it was never long to get a drink. The beach was beautiful with no problems finding a chair on the beach at all. Sometimes it was a little bit more difficult to find a chair at the pool, but we weren't too worried about that. Pepe's food was a great option every afternoon if you were enjoying your time in the pool and not wanting to dry off. There were great options like tacos, nachos, burgers, fries, hot dogs, etc. Along with the staff being very helpful and attentive I also found just everyone in general at the resort friendly and there for a good time. I usually go to adults only resorts but there were lots of families there enjoying their time as well. There are two adults only pools where we spent our time along with the beach. I thought everything would be crowded and we would have to wait for food and drinks but I can't say it enough. This resort was so well staffed that you barely had to wait for anything and there was always enough food and drinks for everybody. I also found with the amount of guests at this resort I never felt like it was crowded. If you're headed to this resort also try a "dirty monkey" at the bar as well as a round of "mini beer" shots with your friends! We will definitely be back and probably bring the whole family next time.

Had a wonderful time the resort was amazing. The staff very friendly.. The resort is very large lots of hotels and bars pools. The food was really good. The only complaint I had is the buffet food was cold and the beds were a little hard, but something I could live with.

The Riu Republica was fantastic. I’d give it a 4 rating. The only complaint I have is I had to ask for clean dishes a few times. They could definitely do better with that!The food selection was fantastic. Our room was fantastic and well kept. We did leave Spanish notes with gifts and tips. Resort was full but never felt full. No waiting for a drink. No having trouble finding a chair. Entertainment was great. People and staff were friendly and fun. They had games during the day and prizes . I won at darts twice lol . Apparently I’m really good at darts in beach sand and sun with a drink ha ha. Honestly I wouldn’t hesitate to go back. Loved it! It was a great time. Never felt overly noisy . Sprayed ourselves with no scent musk oil ever evening. Didn’t get one bug bite. Never got sick. People complain for nothing. Oh and never waited more than a few minutes for a drink.

I found the resort way too big (1300+ rooms). The first room was not nice. It was on the ground floor and the balcony would not lock. The security box was closed so had to get someone to open it. The toilet ran. The bar fridge had no door on the icebox so it was over iced and was making a huge puddle on the floor. The phone would not call down to the front desk. So we changed rooms the next day and that was on the top floor and definitely nicer. Now, I think we still had residual spring breakers because there was a lot of noise. Eventually it would quiet down. The restaurants...just two needed reservations and that was crazy. They were both steak houses. We were told be there for 6pm to get a reservation ticket. We walked right in. At the end of the week, we went to go there for 6pm and were then told, no its 5pm you have to be there. Next day, we went there for 5pm and there was a huge line up. Lucky we knew someone closer to the front and just dined with them. Then that restaurant I swear did not have any A/C on, it was brutal. Our favourite restaurant was the one with the pink chairs , I think it was the Kulinarium. We went twice it was so good. The pools were fine, the bars were fine. There are mosquitoes! We only saw the Michael Jackson show which was pretty good. The beach is beautiful, hot hot hot but the water was rough. Got in everyday anyway because I love the ocean. I am 64 and have been going south for years but my time in an 'all inclusive' may be done. I think now I would prefer quieter, smaller and maybe I control if/when for my food and drink. All in all, and in the end, not too bad but I would say this is a 3.5 resort and not the 4 to 4.5 it reports.

For a Riu Hotel, it was subpar. Very disappointed. First room, fridge was leaking all over floor, safe would not open, toilet ran, the phone did not work and the sliding door (ground floor) did not lock. Had to walk to reception as phone did not work to request a different room and was told none was available until the next day, but would have someone in to fix issues in 25 minutes later. 3 hours later we returned to our room where nothing was addressed! Had to walk back to reception (long walk as we were at very back of hotel) to complain. Our floor at this time now had a small river on it where we could have easily slipped and injured ourselves. They finally sent someone to fix issues. Switched rooms the next day (thank God!). I've been to several Riu Hotels, this did not measure up to the 5 star rating.

I loved staying at the Riu Republica. Yes, it's very large. Yes, it's adults only so you can expect a party vibe. I enjoyed staying at the back of the resort, even though it was far from the beach, because it was quieter and more relaxing. The food was delicious, especially breakfast at Mangu. I enjoyed the Italian and Japanese buffets, and the Prime Rib at the pink restaurant (that begins with a K) was worth going back for. The Steakhouse, in my opinion, was a disappointment because my ribeye was overcooked. The service everywhere was fantastic. Shout out to Yuma, Reyes (del Sol), Made, Rudy, Roa, Angela, and Sandy for their excellent service and friendly conversation. I enjoyed practicing my Spanish. My room was clean, well attended to, and comfortable. The front desk took care of any needs that I had, although I had to walk to the lobby because the room phone did not work. It should be noted that North American style plugs DO work in the room so no need to bring an adapter. The resort store is well-stocked, but expect to pay inflated prices for gifts and goods. I would recommend taking extra sunscreen because it is very expensive at the store! I would definitely go back!

Extremely friendly staff. Clean Excellent entertainment location was great not to far from the airport I really can't find anything negative to say. Yes the elevators were slow but really who is in such a rush on Holiday's. I would gladly return to this resorts.

Overall, the hotel grounds and rooms were lovely - well appointed, modern and clean. We felt safe and comfortable. The staff overall was accommodating and friendly. The entertainment staff was exceptional (not sure if any of them ever sleep!). The beach was an absolute 10/10. There are a few things that could be improved: (1) the food was average at best for a palace resort. The breakfast options were probably the most enjoyable, but for the most part the overall food were consistently the same for all meal times (no theme days or anything like that). The best lunch option was at the Jerk Hut for authentic Jamaican jerk chicken and sides - delicious!; (2) the reservation process for the a la carte restaurants is a bit clunky. Many people complained about it (2 seating times: either 6:30 or 8:15 and they get scooped fast), and sad to say but overall the a la carte restaurants weren’t very good. There were some really good cocktail and mocktail options though! (3) if you’re not an early riser, be prepared to get up pretty early (by 6-6:30am) to find a good spot on the beach - it’s the best place to spend the day! Overall we enjoyed our stay and would recommend this resort because we all have different opinions! Suitable for friends, families and couples alike!

Overall, the hotel grounds and rooms were lovely - well appointed, modern and clean. We felt safe and comfortable. The staff overall was accommodating and friendly. The entertainment staff was exceptional (not sure if any of them ever sleep!). The beach was an absolute 10/10. A few improvements: (1) the food was average at best for a palace resort. Though there was always something we could find (though best lunch time spot was the Jerk Hut - for authentic Jamaican jerk chicken and sides - delicious!). (2) the reservation process for the a la carte restaurants is a bit clunky. Many people complained about it. And the restaurants weren’t very good. (3) if you’re not an early riser, be prepared to get up early (by 6-6:30am) to find a good spot on the beach - it’s the best place to spend the day! Overall we enjoyed our stay and would recommend this resort for friends, families and couples alike!

The grounds were well groomed and beautiful. Food was fantastic and plentiful. Entertainment was amazing. Rooms were very clean and had a week stocked fridge. Pool was a fun time. All and all it was a fantastic time with friends.

I stayed for a week in March-April 2026. The resort is huge with lots of activities geared towards families with children. The grounds are fairly well kept but lots of litterbugs. The pools are not super clean. They allow people to swim all hours of the night so they don't get properly sanitized. There were cups and limes and lemon slices floating around daily. The beach is OK. Lots of currents and not great for young children. The sand is extremely hot and there is limited shade. The food is fabulous. There is literally a buffet with something for everyone. There are 5 a-la-cartes but only reservations for one is permitted and that is the Steakhouse. The others are very difficult to get into and not well organized. Even with the app downloaded we were not able to reserve at the other restaurants. There is only 1 bar open 24 hours and it is indoors which was disappointing. We stayed in the renovated section and the rooms are nice and spacious. Cleaning staff were very good and we always had enough towels. The resort is remote so if you like to venture off resort, the nearest town is about 30-45 minutes away. You can feed the white faced monkeys with a short walk down the beach. The love grapes and hard boiled eggs. Although it is cute and very memorable keep in mind they are wild and food aggression can happen. Also if there are not tourists, the monkeys don't learn to forage which can be a bad thing. The staff are pleasant but not overly. If you smoke, there is literally one area to smoke in and it has concrete tables and benches so not very comfortable and other guests tend to walk through it as a shortcut and complain about the smoke. The bus ride from the airport is a little bump at times and takes about 30-45 minutes but no stops along the way which is nice. Overall I would recommend this resort with caution depending on the type of trip you are expecting.

We enjoyed the resort. It was clean, spacious. We were able to find lounge chairs around the pool. Also, lots of shaded areas!! ( which is rare at other resorts). Sports team, including sports instructor " Nacho Loco" was fun and fabulous! The one chink would be We were told no reservations needed at the restaurants however, one did need to line up to get a beeper/ buzzer to secure a spot at the more popular restaurants. Not written anywhere. We just found out through other patrons. I guess better than the reservation process. Thanks for a great time!!

I would like to start off by saying that this is my second time at this resort. The resort is beautiful, the staff is very friendly and kind. I would like to suggest that maybe the resort could consider getting golf carts to bring the guests to either ends of the resort because it is very big. I would also like to suggest maybe doing theme nights at the buffet restaurant.

The Hotel was Fantastic.....a bit large and would prefer to book a smaller hotel, there were a lot of people and at full capacity at times the buffet looked like a school cafeteria....all in we had a great time

Beautiful resort. Very clean. Staff was always super nice. The restaurants and buffet were great! Lots of room at the beach any time of day.. pools were a little busy during the second half of our stay, but that was a new wave of US spring breakers arriving. drinks were cold. bar tenders were superb. Rooms were fantastic. Balcony was great. We did find the hallways rather loud during the night once the spring breakers arrived, lots of yelling and banging on doors.. we would stay at this resort again without hesitation.

Riu Guanacaste was an excellent choice for a trip with family and friends. The staff was very friendly, and I'd like to give a special shout-out to Jesus, the manager of the cafeteria in Liberia, who was incredibly helpful with our group dinners. We also found affordable excursions outside the resort, which are perfect for seniors who prefer not to engage in adventurous activities. This is the best-kept secret growing as a tourist destination.

Service was horrible. The resort staff was not helpful at all. I will not recommend this to anyone. What else can I say. I am disappointed. The location was OK, the food was not the greatest. This was not a 5 star resort.⁶⁶

Overall the resort was good. We enjoyed the restaurants and pools. However breakfast should start at 6 am. Pool side bar opens too late in the morning. Scuba Caribe was not a good choice. You should not promote them. Extreme was far better. On resort entertainment was good.

Hated people saving chairs at 6am Otherwise Awesome Hotel Liked the tours we went on Staff was friendly - great mini bar service, very clean - maid did excellent job liked the easy, fast check-in thank you

We stayed from March 21st to 28th....the hotel was beautiful all re-done, clean and grounds well kept. Anything we needed we requested on the app and within a short time received. There was a lot to do on the resort for all ages. The staff were all friendly and great service at the pool bar especially by Moises he was fantastic! Food wise we found it average with no reservations (except for steakhouse) had to arrive early to get table or a buzzer. We found busier on weekend with locals coming in and staff tended to cater to them first but not a lot of delay in service. The beach is a public beach so there was no beach bar nor shade to lay out but nice to walk up and down...there are local vendors etc. We did one excursion which was a few things in one and was amazing. All in all we had a fantastic time and wished we had a few more days at the resort.

Riu Guanacaste resort is a beautiful escape. Our oceanview room, the sound of the waves, and time spent at the pool reading in a lounge chair or enjoying a drink at the swim-up bar, set the tone for pure relaxation. The staff was very attentive and friendly, the resort was spotless, the food choices were plentiful, and the entertainment was enjoyable. The beach was very nice and the ocean was refreshing. Costa Rica itself was unforgettable — from sunset snorkeling cruises and volcano hot springs to waterfalls, horseback riding, and a seaside lunch in Coco Beach. The Howler Monkeys at the resort were entertaining, and the white‑faced monkeys along the beach made it all feel wonderfully wild. Costa Rica is truly *Pura Vida*, and we highly recommend it.

Very dissapointing experience for a 5 * location. I would say it's a 3* facility for service & food selection and quality. Service by front desk leaves a lot to be desired. Unhelpful overall. Never met or saw a Manager meeting customers or asking opnions the entire stay. The decor inside and outdoors were not inspiring. Especially the ala carte locations. The food selection and preparation not upto 5* level. The checkin and checkout process was a disgrace for a 5 * hotel. It felt like a college checkin. Guests are hearded like cattle to be seat for breakfast. No one walks you to your table. It was a never to be repeated experience!